RedundantSquash
Dandy Guy, in Space
Are they sending them automatically or do we have to contact them?
UK Anime Distributor Anime Limited Discussion Thread
- Thread starter jonno394
- Start date
BrokenPhoenix
Thousand Master
You have to contact them and request a replacement.
ussjtrunks
Hunter
I personally believe this kind of thing should be automatic they know who ordered it it’s not something to place on the customer
Erufailon4
Brigade Leader
If it was automatic there would need to be a way to opt out of it. For example, I don't watch anime dubbed and can live with a small label misprint, so I don't need a replacement in this case. Having to pay customs fees for something I don't need and didn't ask for doesn't exactly sound exciting to me. And if it's returned to AL it'll just have been a waste of resources to even send it in the first place.
BrokenPhoenix
Thousand Master
I think APFTTU wasn't an 'official' replacement scheme because the issue was minor compared to issues where they chose to do an official replacement scheme (e.g., inaccessible episode on Nadia UE or missing subtitles from an entire episode in the case of Kids on the Slope, as examples).
3 seconds of missing dub audio and a mislabelled disc 1 was likely not seen as significant enough to warrant an official replacement scheme (which would cost Anime Limited money sending out free standard editions or sourcing replacement discs for every CE order). Instead, if it's important to the viewer, they can request a replacement 'quietly' and those who don't care won't bother; saving them money in the long run. So I understand why they have done it this way from a business standpoint.
However, it doesn't exactly reflect well on the company in my view. On a collector's edition from a boutique label I would expect audio tracks to be complete and for discs to be labelled correctly; it's a collector's item after all and while only small errors, it doesn't exactly scream premium or quality. If errors are to occur (and they will from time to time), and even if those errors are small, a company that cares (or at least wants to appear they care), would be out relatively quickly with official communication on the matter (see Second Sight and the Blair Witch Project replacement scheme, due to an audio track being presented in dual mono instead of stereo).
Props to AL for eventually doing replacements, but communication was poor and it could have been handled in a better way in my opinion.
3 seconds of missing dub audio and a mislabelled disc 1 was likely not seen as significant enough to warrant an official replacement scheme (which would cost Anime Limited money sending out free standard editions or sourcing replacement discs for every CE order). Instead, if it's important to the viewer, they can request a replacement 'quietly' and those who don't care won't bother; saving them money in the long run. So I understand why they have done it this way from a business standpoint.
However, it doesn't exactly reflect well on the company in my view. On a collector's edition from a boutique label I would expect audio tracks to be complete and for discs to be labelled correctly; it's a collector's item after all and while only small errors, it doesn't exactly scream premium or quality. If errors are to occur (and they will from time to time), and even if those errors are small, a company that cares (or at least wants to appear they care), would be out relatively quickly with official communication on the matter (see Second Sight and the Blair Witch Project replacement scheme, due to an audio track being presented in dual mono instead of stereo).
Props to AL for eventually doing replacements, but communication was poor and it could have been handled in a better way in my opinion.
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RaeDra
Hunter
Anime-on-line.com has solicited 4 AL standards (and a steelbook).
Onyx Equinox (A CR produced Cartoon)
Pet
Armor Shop for Ladies & Gentlemen (A Series of 4 minute shorts, though the second season has longer episodes, unclear what is included)
City Hunter: Angel Dust (standard & Steelbook options, no EN dub produced for this film, as predicted by the other Plaion releases, unlike its Discotek released predecessor)
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KingJimmeh
Magical Girl
Other than City Hunter, that's a rough list of licenses.
This is Season 1+2+OVAs - more details coming direct from us soon, just squaring away a couple of other announcements to go alongside these!
Type_VII
Completely Average High School Student
Great, thanks for the update!
BrokenPhoenix
Thousand Master
For anyone who has ordered Naruto CE set 2, the release date has been moved to 17th March 2025 from 3rd March 2025; you should have an email.
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Girls with Guns
Shinki
Dragon Slayer
Flame Haze
My copies of Love Live! Superstar!! Season 2 CE & Welcome to Demon School! Iruma-kun Season 1 has shipped.
After a daring, Mission Impossible-style high-wire raid into our production department, I managed to sneak in and assign myself as the product manager for Project A-KO (I'm only half-joking; I am handling this one but it didn't require any high-wire antics). So that's currently in progress and we'll hopefully have more to share over the next few months.
Card Captor Sakura movies are, as I understand it, more complex at this juncture - we'd still love to release them, but no news currently.
Why yes - just shortly after they finally release We Rent Tsukumogami... riiight???
Unfortunately this one is no longer on our slate, as it wasn't something we were ultimately able to bring to fruition on home video - a real shame we know, and an unusual case, but these things happen from time to time.
