Mangaranga said:I've actually had this happen twice to me. The first time I ordered the Disappearance of Haruhi AUS BD and recieved Cardcaptor Sakura Set 1, and more recently I received the more expensive Kamisama Kiss Goddess Edition instead of K Limited Edition. Although I wanted Kamisama Kiss I sent it back for K and ordered the Standard Edition instead. I've also had an item omitted from an order despite the slip stating it was there and a damaged artbox once each, yet in every circumstance the guys at UP1 have sorted things out/exchanged items very quickly, so I can't exactly fault them. Accidents happen sometimes.lelouchnarukami said:I received Psycho-Pass Part 1 (Funimation BD/DVD Combo Pack) & Kimi ni Todoke - Volume 2 Premium Edition (NIS America) - pictures will be uploaded into another thread tomorrow.
UP1 messed up on my order though, has this ever happened to any of you guys?
I ordered Guilty Crown Part 2 on Blu-Ray - got it on DVD (simple mistake, I can see that happening to anyone.)
I also ordered Psycho-Pass Part 2 and received Robotics;Notes Part 2.
Phoned them this morning and they said to send the product back to them (and they'll refund postage), so I'm happy with the customer service.
Rosencrantz said:Mangaranga said:I've actually had this happen twice to me. The first time I ordered the Disappearance of Haruhi AUS BD and recieved Cardcaptor Sakura Set 1, and more recently I received the more expensive Kamisama Kiss Goddess Edition instead of K Limited Edition. Although I wanted Kamisama Kiss I sent it back for K and ordered the Standard Edition instead. I've also had an item omitted from an order despite the slip stating it was there and a damaged artbox once each, yet in every circumstance the guys at UP1 have sorted things out/exchanged items very quickly, so I can't exactly fault them. Accidents happen sometimes.lelouchnarukami said:I received Psycho-Pass Part 1 (Funimation BD/DVD Combo Pack) & Kimi ni Todoke - Volume 2 Premium Edition (NIS America) - pictures will be uploaded into another thread tomorrow.
UP1 messed up on my order though, has this ever happened to any of you guys?
I ordered Guilty Crown Part 2 on Blu-Ray - got it on DVD (simple mistake, I can see that happening to anyone.)
I also ordered Psycho-Pass Part 2 and received Robotics;Notes Part 2.
Phoned them this morning and they said to send the product back to them (and they'll refund postage), so I'm happy with the customer service.
I've had a few manga mixups before, I remember receiving 2 volumes of Gundam Seed when I'd ordered Gundam Seed Destiny (worse thing was I'd ordered 3&4 and they sent 2&3, so it wasn't just a title mix up). All resolved without issue, though I do feel they under refund on postage by a small amount, possibly because they get a discount when posting and the general public don't.
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Today I received
Nekomonogatari Black - Tempted to either jump this to the head of the queue or perhaps save it.
Mariaholic: Alive BD
lelouchnarukami said:I received Psycho-Pass Part 1 (Funimation BD/DVD Combo Pack) & Kimi ni Todoke - Volume 2 Premium Edition (NIS America) - pictures will be uploaded into another thread tomorrow.
UP1 messed up on my order though, has this ever happened to any of you guys?
I ordered Guilty Crown Part 2 on Blu-Ray - got it on DVD (simple mistake, I can see that happening to anyone.)
I also ordered Psycho-Pass Part 2 and received Robotics;Notes Part 2.
Phoned them this morning and they said to send the product back to them (and they'll refund postage), so I'm happy with the customer service.
mangaman74 said:Patema Inverted: Early Bird Ultimate Edition - Blu-ray/DVD UK Combo Pack £35
Holy moly, I think my world has been turned upside down by this news.NormanicGrav said:Also in the previous kickstarter (Mai Mai Miracle), I mentioned I donated $55 for the Collector's Edition set, well [PLOT TWIST] I actually went for the $130 set which includes the artbook, just saying since I didn't mention it ...until now.