UK Anime Distributor Anime Limited Discussion Thread

cfx said:
I'm fine with DVD or SDBD for things that will never be HD. I object to AI upscaling out of principle; a big part of the appeal of anime is the fact that people drew it and put their artistry into it. The results of AI upscaling, in my view, are no longer those artists' original work but a usually inferior facsimile of it. I can accept it to restore previously cut scenes or other such things where bits of an original are no longer available, but I don't think it should ever be used for an entire work.
Click to expand...
I've done some ai upscales of old dvd anime & series that aren't out on Blu-ray.

A lot of early stuff is fairly awful when you're not using a player that tidies it up and I don't think the artists original vision involved interlacing, jitters, ghosting or compression artifacts that plague a lot of older dvds.

It's time consuming & requires a few passes... 3 is the base for me with the first pass tuned for deinterlacing & fixing frame pacing/ghosting with no upscale then upscaling with a focus on compression artifacting.

I then watch the result to see if there's any big issues anywhere, timestamp them, redo those parts manually & cut in if need be.

I'm not doing it to a professional standard but even then there's clear improvements.
A lot of people try to recover detail that was never really there, over-sharpen & DNR it like mad.
Less is more when upscaling.
 
kevers7290 said:
Anyone else still waiting for their Xmas order to ship? Raise your hand! 🤪
Click to expand...
No movement on my last outstanding one from 7th
What surprised me is that they actually posted an order on the 23rd that I placed on the 20th / last day. So again, not seeing the logic in the process.

If I could add a sub-query; has anyone had anything sent out since they got back this year (2nd+)?
 
Last edited:
One of my orders got returned to sender on December 10th I emailed AL about it I know it’s the Xmas period but still that’s 3 weeks without a response
 
I've a stuck parcel from AL too. It left the UK on the 19th of December and still hasn't appeared in An Posts system for customs payment. Will be chasing it up with them next week if there's still no movement.
 
orders marked as shipped didnt even send and some not fullied yet come on u been open 2 days make some effort even a fb post alltheanime will give them to end of month or bank chargeback itt will have to be
 
Kite said:
Same here, I will give it a couple more weeks before raising a dispute via PayPal considering it will be likely they won't bother responding to emails as their customer service is absolute crap these days
Click to expand...
They still haven't responded to an email I sent at the beginning of December. I don't understand how a company can behave like this. Even the worst companies I have dealt with would have sent out at least a stock "we have received your email" response by this point.
 
Well it has been just over 3 weeks since I placed my order so I'll give it another week before I raise a fuss. Anime Limited CS--if you're reading this, I'll take a copy of Nadia as consolation for the long wait time since I was indisposed during the (short) time it was on sale. ;)
 
RedundantSquash said:
They still haven't responded to an email I sent at the beginning of December. I don't understand how a company can behave like this. Even the worst companies I have dealt with would have sent out at least a stock "we have received your email" response by this point.
Click to expand...

Heh, I came on to ask if anyone been having issues getting a response AL, as on my end it been 3weeks, 4 emails, nadda. Seemingly, they FINALLY semi-fixed the 🐌 dispatch times... only to cease customer support therafter. Nice. Twitter/Facebook iirc still getting updates, naturally.

They sent me ReZero S2 just before staff presumably went on holiday, so tried be patient. My other orders turned up well before xmas, which made me think the company finally got their issues sorted. Even got few things cancelled during sale, no issue... then, total radio silence when need arrange return/replace. Even sent pictures day arrived.

I'd like to note, was sent in flimsy cardboard mailer vs a box, yet packaging didn't have a noticeable dent.

Cum back Andrew, all forgiven. 🏴󠁧󠁢󠁳󠁣󠁴󠁿👈🤏
 

Attachments

  • 20241220_124608.jpg
    20241220_124608.jpg
    442 KB · Views: 26
Last edited:
Loo
Aion said:
Heh, I came on to ask if anyone been having issues getting a response AL, as on my end it been 3weeks, 4 emails, nadda. Seemingly, they FINALLY semi-fixed the 🐌 dispatch times... only to cease customer support therafter. Nice. Twitter/Facebook iirc still getting updates, naturally.

They sent me ReZero S2 just before staff presumably went on holiday, so tried be patient. My other orders turned up well before xmas, which made me think the company finally got their issues sorted. Even got few things cancelled during sale, no issue... then, total radio silence when need arrange return/replace. Even sent pictures day arrived.

I'd like to note, was sent in flimsy cardboard mailer vs a box, yet packaging didn't have a noticeable dent.

Cum back Andrew, all forgiven. 🏴󠁧󠁢󠁳󠁣󠁴󠁿👈🤏
Click to expand...
Yehh still waiting for a response i sent 3 weeks ago about a damaged item the the sale, no response either, tempted to do a chargeback, but that means will be for the entire order amount those, but hey, if they cant be arsed to reply then not my problem
 
Another Christmas order has been returned to sender. Did they forget how to fill out customs forms or something. Still no clue if the first order has been returned yet. And the lack of support response Is shameful. I just want my black lagoon :(
 
The penguin from eva said:
Another Christmas order has been returned to sender. Did they forget how to fill out customs forms or something. Still no clue if the first order has been returned yet. And the lack of support response Is shameful. I just want my black lagoon :(
Click to expand...
I’m giving them leeway with the Christmas period and all but hopefully they get responses out to people soon

My order was returned to sender on December 10 th and have not yet got a response to my email
 
Aion said:
Nice. Twitter/Facebook iirc still getting updates, naturally.
Click to expand...
It's likely that some or all of their recent social media posts got programed well in advance before the holidays.
Otherwise they should have noticed that they promoted Cagaster as "now available" despite unavailable on their website (likely wrong date scheduled)
 
Relaxo said:
It's likely that some or all of their recent social media posts got programed well in advance before the holidays.
Otherwise they should have noticed that they promoted Cagaster as "now available" despite unavailable on their website (likely wrong date scheduled)
Click to expand...
Pretty sure that post stated it will be available from Tuesday.
 
kevers7290 said:
Alright, I think 25 days is long enough. Contacting Anime Limited about my unfulfilled order now through the web form. Wish me luck. 🤞
Click to expand...
I'm going to have to do the same for ReZero, it seems to have gone missing. It was exported by Royal Mail on the 19th but never made it to Ireland. Not looking forward to this as Anime Limiteds customer service has been non existent since being bought by Embracer.

Edit: Lol at their new banner.
Screenshot_20250106-121724.png
 
Back
Top