They still haven't responded to an email I sent at the beginning of December. I don't understand how a company can behave like this. Even the worst companies I have dealt with would have sent out at least a stock "we have received your email" response by this point.
dispatch times... only to cease customer support therafter. Nice. Twitter/Facebook iirc still getting updates, naturally.
Yehh still waiting for a response i sent 3 weeks ago about a damaged item the the sale, no response either, tempted to do a chargeback, but that means will be for the entire order amount those, but hey, if they cant be arsed to reply then not my problemHeh, I came on to ask if anyone been having issues getting a response AL, as on my end it been 3weeks, 4 emails, nadda. Seemingly, they FINALLY semi-fixed the
They sent me ReZero S2 just before staff presumably went on holiday, so tried be patient. My other orders turned up well before xmas, which made me think the company finally got their issues sorted. Even got few things cancelled during sale, no issue... then, total radio silence when need arrange return/replace. Even sent pictures day arrived.
I'd like to note, was sent in flimsy cardboard mailer vs a box, yet packaging didn't have a noticeable dent.
Cum back Andrew, all forgiven.
I’m giving them leeway with the Christmas period and all but hopefully they get responses out to people soonAnother Christmas order has been returned to sender. Did they forget how to fill out customs forms or something. Still no clue if the first order has been returned yet. And the lack of support response Is shameful. I just want my black lagoon
It's likely that some or all of their recent social media posts got programed well in advance before the holidays.
Pretty sure that post stated it will be available from Tuesday.
I'm going to have to do the same for ReZero, it seems to have gone missing. It was exported by Royal Mail on the 19th but never made it to Ireland. Not looking forward to this as Anime Limiteds customer service has been non existent since being bought by Embracer.Alright, I think 25 days is long enough. Contacting Anime Limited about my unfulfilled order now through the web form. Wish me luck.
etc emojis in their attempts try lure me back.... and lure me back they did 
If it’s skipping, it’s likely something to do with the player itself. What kind do you have?
Don’t know the model number but the brand is JAM i know it’s a bit of a crappy player but I got it really cheap. Going to upgrade to a better brand like audio technica eventually
I’m not familiar with that brand, but a cursory search leads me to believe it is generally an All-in-One vinyl player. You want to avoid these types of players specifically because the built-in speakers will cause vibrations that will knock the stylus off the grooves of the records. Hence all the skipping. I would refrain from playing any vinyl that skips a lot until you get a replacement player.
Thanks for the info I’ll follow your advice
