I didn't have this at all (I saw it at BFI though). Is it widespread or a problem with the particular cinema's setup?
R
Definitely a cinema setup issue, the DCP is tested and DCI compliant - just some projectors have a hard time managing subs at top & bottom as it's only a Japanese thing really (which projectors aren't meant to do in cinemas based on how they render subs).
The more you know!
Best,
AP