I won't be buying anything from Zavvi anymore because they delivered the product in a crushed state and their customer service is lackluster.
Does anyone have experience with international deliveries from Anime-on-line? I contacted them and asked what they use for shipping and the said that they normally use jiffybags. I'm not sure if Jiffybags are safe because the pressure is directly applied to the product and I had several experiences where the product arrived crushed(FMA:B, Attack on Titan, SAO II, maybe it was because they all had placeholders). I'm considering buying the Fate/stay night UBW BDs from Anime-on-line(£60) because they're much more expensive on Amazon as of right now (£90). It also depends whether they're going to make a 'company promotion' case or a rigid art case.