ayase
State Alchemist
Anyone remember Stressed Eric? How that vein would pulsate in the side of his head? That’s how I feel right now trying to deal with utility companies who have made it nearly impossible to speak to anyone, or at least anyone I can understand once I get through to them with their strong accents and terrible quality phone lines. Can anyone actually tell me how to operate this weird electric meter that has nothing on the screen so I know if the credit I apparently put on it at the shop has actually gone through and didn’t just disappear into the ether? “We’ll send all the information to your email address”. Two days later... nothing. “We are currently experiencing a high volume of calls, please anticipate wait times of 40 minutes” which is enough to eat my phone battery in this weird signal black spot I’ve moved to, and I can’t use the online help because I haven’t been given an account number. What’s this? There’s debt been left on my gas meter? “That’s all sorted, you should be able to top it up now.” I top up £20. “£14 taken for debt. You have £6 credit”.