Animefreak17
Godhand
got my refunds back now im just waiting for my dvds
PlanetAxel Goes Into Bankruptcy
- Thread starter w00d09
- Start date
mangaman74
Akatsuki
ayase said:
If that includes Spanish banks like Santander then it kind of narrows the choice down a bit.
ayase
State Alchemist
Barclays. The Co-op. There are probably quite a few more smaller providers.mangaman74 said:
IMO we should all be switching to non bailed out banks and then the "too big to fail" f*ckers can finally fail for good (though granted, my preferred short term outcome of the financial crisis is a massive house price crash, which is not everybody's).
devilrules666
Combat Butler
Its a shame that planet axel has gone out of business. But there is always amazon for all my region 1 dvds needs!
neptune2venus
Hunter
Planet Axel sent me a refund last week for my order. I have received an email today from PayPal stating that the funds have not been able to clear.
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Dear______
The refund sent by Rasmus Christiansen (service@axelmusic.com) did not clear from the sender's bank. You have not received funds for this payment in your PayPal account.
Please contact Rasmus Christiansen regarding this refund.
Yours sincerely,
PayPal
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But how can I contact the owner if the emails doesn't work? Will I have to accept that I may not get my money back at all?
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Dear______
The refund sent by Rasmus Christiansen (service@axelmusic.com) did not clear from the sender's bank. You have not received funds for this payment in your PayPal account.
Please contact Rasmus Christiansen regarding this refund.
Yours sincerely,
PayPal
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But how can I contact the owner if the emails doesn't work? Will I have to accept that I may not get my money back at all?
neptune2venus said:
You're going to have to start a claim for it.
I never recieved a refund, and ended up having to contact paypal. Now just waiting to hear off planet axel. They've got until end of tomorrow to reply to the claim and then paypal will start whatever it needs to do to get me a refund.
neptune2venus
Hunter
I got one of my items refunded as I put in an escalated claim two weeks ago. Paypal refunded my money today.
However, I had one more item that I needed to be refunded and PlanetAxel gave me a refund a few days ago. Today, I got sent that email saying the refund has been cancelled as they did not have any money. I go to the resolution center to escalate it into a claim but apparently it won't let me. I have now sent an email to Paypal stating that I have tried to get in touch with the company but their emails bounce off and also that I have received no items which has left me out of pocket. I'll let you all know how Paypal responds!
...and just when I was about to post this, I get an auto email about how to put a dispute forward -which I know already! The problem being, I can't put the case into a dispute in the first place as it won't let me. Le rage!
However, I had one more item that I needed to be refunded and PlanetAxel gave me a refund a few days ago. Today, I got sent that email saying the refund has been cancelled as they did not have any money. I go to the resolution center to escalate it into a claim but apparently it won't let me. I have now sent an email to Paypal stating that I have tried to get in touch with the company but their emails bounce off and also that I have received no items which has left me out of pocket. I'll let you all know how Paypal responds!
...and just when I was about to post this, I get an auto email about how to put a dispute forward -which I know already! The problem being, I can't put the case into a dispute in the first place as it won't let me. Le rage!
ayase
State Alchemist
That's kinda what I'm wondering. If PayPal refund you money that was owed to you by a bankrupt company, I'm not sure they'll be able to get it back. They might be concerned that them taking on the debt (which is essentially what a PayPal dispute is) could leave them out of pocket. I really don't know what PayPal's policy in such situations is.
neptune2venus
Hunter
ayase said:
I think Paypal pays you the money back, somewhat like using a credit card. It is protection incase anything happens such as items not received or the aforementioned company becoming bankcrupt.
I phoned up Paypal, it was purely automated and it had trouble understanding basic phrases. Regardless, I have managed to escalate it into a claim finally!
I need some help,
Ive got a moral/legal dilemma when it comes to paypal, I made a claim on a $130 order, which consisted of a few different items, only 1 of these items i didnt recieve.
I did tell paypal that i only need a refund for $35 when i first made the claim but today i got a email saying they would refund the whole amount. What do i do. Do i contact them and point out that I only need $35 or do i just pocket the $130.?
Ive got a moral/legal dilemma when it comes to paypal, I made a claim on a $130 order, which consisted of a few different items, only 1 of these items i didnt recieve.
I did tell paypal that i only need a refund for $35 when i first made the claim but today i got a email saying they would refund the whole amount. What do i do. Do i contact them and point out that I only need $35 or do i just pocket the $130.?
devilrules666
Combat Butler
Just take the money and walk away like a villian.... 8)
fabio de lunatico
Claymore
I would only take what I was owed. Because a) the rest doesn't belong to me, and b) I'd be afraid that it would come back and bite my on the arse if took the lot.
