Ultimately my attitudes come from knowing that if I ask a question of Andrew he will treat me like a person with the response and it will make some level of sense held up again facts I know to be true in other markets, even if my original question is objectively stupid. Jerome - who is not Manga UK incarnate in the same way, so doesn't really speak for them quite so comprehensively - has literally described me as an idiot and several things I'm less willing to repeat despite not knowing anything about me at all. He's gone on record to specifically say that catering for my demographic is a mistake (thanks). And I still kept contributing to his wages for years until the simulcast tantrum where I just flat out gave up.
(I'm lucky since I don't have any stake in anything but my own self-interest so I can like or dislike whichever company I want.)
There's probably also a cultural difference in how Manga UK presents itself as slick and professional in many ways (despite the loophole of Jerome chattering away and swearing like a sailor on Twitter) while Andrew has very openly raised AL from nothing right in front of our eyes. We saw him here representing other companies before and then he said he would try his own company, and now he controls a huge chunk of the best (personal opinion!) licenses in the UK. It's a much more down to earth relationship and when we speak, we are fortunate that he and Jeremy listen to anyone. Even to those who openly avoid their releases or have no posting history. We've seen them change their process to accommodate better authoring, actively chasing streaming for us and weathering what amounts to daily, unending criticism on a level far greater than Manga (I'd rather not summarise the post counts in their threads but I can) about things like box design, subtitle sizes and other issues which people really, really care about. The DRRR OAV issue bugs me too. I trust that we have made it so clear now that future releases will never have this same problem again without extensive debate.
Agree that the rigid box flub was almost certainly a genuine error, but when the company has such a poor track record with boxes and its reactions that come out to complaints are often 'anime nerds are so entitled and will suck my **** for making a box for them LOL' (paraphrased from memory but actual sentiments posted in public in the correct tone), is it any wonder people stop bothering with the niceties in response? And when we have been reporting problems with locally made subs and chapters for actual years and entire series that got licensed but given worthlessly poor releases with no fixes, and we just get told it's fine, it's not an attitude that really fosters polite discourse.
Listening fosters listening. Respect fosters respect. If Jerome wants to speak for his company and act like he knows everything already, it's natural that people will stop taking that company seriously (while others will place it on a pedestal, because that kind of attitude has the power to impress in its own way). I think we should all spend more time worrying about what we're buying and less fretting that others are spending too much with the wrong company.
In my case AL and MVM automatically win there anyway because they have more anime releases I want simply down to personal taste behind the scenes >_>; my Manga boycott has been the easiest thing to stick with ever.
Edit: ayase is also completely right about AL providing something that we never had before. Older fans had to make do with getting nothing but slower, pricier hand-me-downs from the US for years, often with stuff missing. AL is built by fans, for fans so they try to do something different. Sometimes things work better than others but if Manga stopped existing tomorrow I'd lose... erm, nothing that I can't import anyway (and I'd likely even gain access to more future simulcasts). AL has a bunch of completely unique stuff which provides a valid alternative to the US edition (and in some cases there still is no US edition). It satisfies my self-interest criteria nicely.
But if Manga want me back as a customer I'm not hard to win over again. If they ever want to.
R
(I'm lucky since I don't have any stake in anything but my own self-interest so I can like or dislike whichever company I want.)
There's probably also a cultural difference in how Manga UK presents itself as slick and professional in many ways (despite the loophole of Jerome chattering away and swearing like a sailor on Twitter) while Andrew has very openly raised AL from nothing right in front of our eyes. We saw him here representing other companies before and then he said he would try his own company, and now he controls a huge chunk of the best (personal opinion!) licenses in the UK. It's a much more down to earth relationship and when we speak, we are fortunate that he and Jeremy listen to anyone. Even to those who openly avoid their releases or have no posting history. We've seen them change their process to accommodate better authoring, actively chasing streaming for us and weathering what amounts to daily, unending criticism on a level far greater than Manga (I'd rather not summarise the post counts in their threads but I can) about things like box design, subtitle sizes and other issues which people really, really care about. The DRRR OAV issue bugs me too. I trust that we have made it so clear now that future releases will never have this same problem again without extensive debate.
Agree that the rigid box flub was almost certainly a genuine error, but when the company has such a poor track record with boxes and its reactions that come out to complaints are often 'anime nerds are so entitled and will suck my **** for making a box for them LOL' (paraphrased from memory but actual sentiments posted in public in the correct tone), is it any wonder people stop bothering with the niceties in response? And when we have been reporting problems with locally made subs and chapters for actual years and entire series that got licensed but given worthlessly poor releases with no fixes, and we just get told it's fine, it's not an attitude that really fosters polite discourse.
Listening fosters listening. Respect fosters respect. If Jerome wants to speak for his company and act like he knows everything already, it's natural that people will stop taking that company seriously (while others will place it on a pedestal, because that kind of attitude has the power to impress in its own way). I think we should all spend more time worrying about what we're buying and less fretting that others are spending too much with the wrong company.
In my case AL and MVM automatically win there anyway because they have more anime releases I want simply down to personal taste behind the scenes >_>; my Manga boycott has been the easiest thing to stick with ever.
Edit: ayase is also completely right about AL providing something that we never had before. Older fans had to make do with getting nothing but slower, pricier hand-me-downs from the US for years, often with stuff missing. AL is built by fans, for fans so they try to do something different. Sometimes things work better than others but if Manga stopped existing tomorrow I'd lose... erm, nothing that I can't import anyway (and I'd likely even gain access to more future simulcasts). AL has a bunch of completely unique stuff which provides a valid alternative to the US edition (and in some cases there still is no US edition). It satisfies my self-interest criteria nicely.
But if Manga want me back as a customer I'm not hard to win over again. If they ever want to.
R
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