Hi folks! Following up and having unloaded the van I have finally been able to check the BD of Your Name out again for myself. Here's the findings: Audio: We've looked at the disc and while the audio point seems to just be perception based on the fact the JP audio all comes from one source and the international releases will not by and large. While reviewers have noted on the BD the video (aka UK-Anime.net most recently) you will note nobody across DVD or BD reviewing has flagged audio issues either which lends to this point. Video: While certainly not defective, I would be adding this to the Defective / disappointing disc thread under "disappointing" as to us this is a special project and the quality is while completely fine for casual viewers (of which a large number of buyers will fall under) as a videophile along with long time fan of Mr Shinkai's work, it isn't what I'm completely happy with (good enough to make commercial release, not good enough for me to be proud of). This happens sometimes especially when QC was done quickly and usually companies would leave it be. What are we doing about it: We're making sure the Blu-Ray master is re-authored now to use a better video encode for the next print run that is done. Will you be announcing a formal replacement scheme? No official replacement scheme will be posted, simply put as the disc does pass muster from a industry standpoint and the majority of viewers (in this case the mass market) experience won't be impacted. But I am in the first run and really upset! We totally understand and as a fan who's supported us through thick and thin what we are willing to do is replace your disc when we do the reprint the disc if you're really upset by the quality. All you have to do is email email@example.com with a subject line of YOUR NAME - BLU-RAY and write us a (polite and short) email saying what your issue with the Blu-Ray is then we'll replace it with a fresh master (coming late this year most likely). Hope this clarifies and again shows our dedication to all of you . I could go into detail on this frontier but figure best keep it short and sweet! Very best, Andrew EDIT - firstname.lastname@example.org not email@example.com - sorry!