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You're receiving this email as you have pre-ordered our upcoming release of Mobile Suit Zeta Gundam Part 1 from our web site.
Unfortunately I regret to inform you that our release intended for release
on 16th January has had to be pushed back to February, exact date to be confirmed. We apologise greatly for this and we would like to take a moment to highlight why this has happened.
Previously this title had been delayed due to problems surrounding the authoring of the discs for this release and we want to highlight this was not the case this time. While the authoring process has been completed, there was delay in the finalisation of the BBFC certification process for this release, and because of this it meant that the scheduled window that had been allocated for the production of the discs was missed.
Certification by the BBFC is required by UK law, and the certificate for each disc is required to be printed on each disc itself. Because of this, it has meant we can't make the date advertised for its release.
We want to stress that we are not at all happy that this has happened as we know many people including yourself have been looking forward to adding this to your collection for a long time. With this in mind as a gesture of good will and the fact we really appreciate your support and patience with this release, we want to offer you a £5.00 discount code for use on your next order at
AllTheAnime.com
The following code can be redeemed during the checkout process on your next order:
I would like to add that while the release date for the Zeta Gundam Part 1 will be in February, we want to make it known that as soon as we have finished stock available at our warehouse, we intend to ship your pre-order as soon as possible. So it's more than likely you will have your copy of Zeta Gundam Part 1 ahead of the new date in February.
I fully appreciate this is not news you were wanting to hear, but I hope information above is helpful as to understanding why this happened. However if you have any questions about this please feel free to respond to this email and I'll be happy to answer as best I can.
Kind regards,
Jeremy