Thinking of strangling NatWest.
I was woken up by a phone call from an unknown number. In my half-awakeness, I accidentally rejected the call. They left a message, which was a man who sounded like they were from South Africa saying that there is an urgent business matter I need to phone NatWest on [number] to discuss. I called it and it said "Welcome to the fraud department, please input your 16 digit card number". So me and Mum naturally assumed it was a scam.
Mum put in a random sequence of numbers and was put through to a woman. We weren't convinced they were NatWest, so Mum was asking them about their security checking and they got really rude. Mum asked for the number for their general customer service, which I double checked and it didn't match with the one on the NatWest website, so we phoned the one on the website.
Same thing. Instead of asking for the usual questions (like "What is the 6th digit from your password?") they asked for my debit card number. I eventually relented and was then told that the police had advised the bank to cancel my card as it had been cloned. So my card has been cancelled and a new one will be with me in 2-4 days.
So when that arrives I'll have to email RightStuf and UP1 with my new details for my pre-orders.
*sigh*