Ricteix1976
Student Council President
Has happened to me before when ordering Anime through amazon that comes from the US, very annoying. I did complain to their customer service and they gave me a voucher, so recommend everyone to do the same.
What did you RECEIVE today? PHOTOS EDITION!
- Thread starter bakum4tsu
- Start date
RebelNotorious
Student Council President
I tried to find a way to complain but it keeps trying to get me to go through with a return or replacement and knowing that it'll just happen again, I'd rather keep the smashed copy and replace the cases. Would I just complain via like their live chat service?
Lambadelta
Mad Scientist
complaining through live chat usually ends up with a partial, or full refund in my experience
Oldmario
Thousand Master
the only difference with cases here and there are on 1-2 disc cases, that's a 15mm case which you can usually get from cheap copies of true blood (just make sure it's a 5 disc season cause i think some are 4 and some are 6 discs), i'd link to replacement case sites but for some reason they all seem to be out of stock
CommanderZx2
Hunter
I would suggest just measuring the spine width and then searching for the size case online. If it's a 15 mm 3 disc case then you can get a pack of 10 of those for £7.50.
RebelNotorious
Student Council President
I've just come off live chat with them and they've issued a full refund and waived the return requirement. Was very quick and painless compared to other times I've had to deal with Amazon customer service.
Oh! This is really good to know, since I can get multipacks of 15mm, 5 disc boxes on eBay for a pretty good price.
Girls with Guns
Time-Traveller
I live in the US and I stopped buying any anime whatsoever from Amazon US years ago, because this is pretty much par for the course for them. I don't know if I've ever received a pristine, undamaged anime from them. They care absolutely nothing about packing stuff safely, just throw it into a bag or empty box with zero padding and ship it out as cheaply and quickly as possible, and deal with any damage claims later. Sure it's easy to get a replacement through them, but that one usually arrives even more damaged than the original. For me Amazon US simply does not exist as an anime retailer option.
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Vincentdante
Time-Traveller
Man it sounds like the differences between US and UK/EU amazons is night and day.
sniper_samurai
Mad Scientist
Or worse. Recently my brother bought a set of Transformers figures that Amazon US had as an exclusive, they just threw a shipping label onto figure box with no packaging whatsoever.
)
Lordhippos
Pokémon Master
First one for RE:Zero S1 CE arriving? 
SkwigglesWorth
Magical Girl
My copy of Re:zero just arrived along with Log Horizon (From MusicMagPie when it was on offer at £53 New, with no dents, but they didn't do an awful job of packagin like I was worried they might, nothing special either just double Jiffy bagged (would have still prefered a box though))
ShadowofTwilight
Brigade Leader
Girls with Guns
Time-Traveller
Exactly - I just had that happen to me last week, I ordered a single cup coffee maker for my office at work, and it arrived on my porch in just the product box, advertising the contents for everyone to see. Granted it was only a $20 item, but I was probably lucky it didn't disappear before I even received it. But anime figure boxes is on a whole other level, since the packaging box itself is considered a major part of the collectability. What idiots.
Jon O Fun
Combat Butler
Mines been sat at the Royal Mail depot one town over for 2 days! Kind of hoping they pull their finger out todayFirst one for RE:Zero S1 CE arriving?
Girls with Guns
Time-Traveller
I received a pre-fab media shelf for more anime storage yesterday from Amazon, so assembling and stocking this will be a good project for the 3-day Holiday weekend (President's Day on Monday the 15th here in the US). I usually build and paint my own media shelving from scratch, but it's winter and I have no place to construct and paint one right now. I'll probably build a replacement for this come summertime, and put this shelf unit inside my walk-in closet in the basement theater area for non-essential media storage, like my live action movies or whatnot.
demonix
Hunter
The replacement GPO PR50 turned up today, and while it's in a better state then the defective one (the headphone socket does at least work on this one) with the exception of the damage to the cover near the back of the tone arm (about the same as was on the defective unit) it wasn't all good as I did my little hack to lower the tracking force (two pennies jammed on either side of the tone arm near what they laughingly refer to as a counterweight with a 5p added to get the tracking force under 3.5g) and sadness part 1 got about a minute in and started repeating the same part over and over (removing the 5p part of my weight adjustment hack fixed that) and opposites attract did the same near the end with no changes in the added weight making and difference and moving the counterweight would have put the tracking force massively over spec for the stylus and would have taken the tracking force over the 6g max tracking force set down decades ago.
The good news is that Tetris played through without the skipping I experienced on my cheaper turntable and the other record also played skip free and didn't exhibit the pops I heard on the cheaper turntable, but the motor seemed to have issues on another record although it might have been down to the slipmat but a stop and start of the turntable along with some turning of the pitch control knob sorted that (might have been a minor issue since this unit fires up the turntable motor after I turned it on and when this happened, I didn't stop it like I did the first time).
Since this does have a replaceable cartridge, I might just replace it (that does depend on if the cartridge is a genuine audio technica part since I'm not sure that it is) for something better with a suitable stylus with some modding to add a permanent solution to adjust the tracking force without having to jam coins somewhere to do that (as long as something like auto set anti skate doesn't mess things up), but I'm actually going to go and do what I was going to do and get the suitcase style turntable that is a lot better then all the others (as long as I don't get a dud unit).