What did you RECEIVE today? PHOTOS EDITION!
- Thread starter bakum4tsu
- Start date
IncendiaryLemon
Captain Karen
Emulsion
Death Scythe
As it's a Japanese release I'm assuming it wasn't cheap. Assuming it wasn't I would be looking to sort out a replacement.
What did they ship it in?
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IncendiaryLemon
Captain Karen
It cost ~£60. They shipped it in a bubble mailer. The only reason I'd hesitate is because @Lambadelta had a similar issue and I recall it was a pain getting it sent back.
Emulsion
Death Scythe
A bubble mailer, what is wrong with some of these companys and their shipping packaging. A box like that has a high chance of damage in a bubble mailer, especially coming all the way from Japan. That should be sent in a card box with some sort of padding added inside to add protection and to stop it moving about.
IncendiaryLemon
Captain Karen
Last time I used them they did have good packaging, they used to put it in the middle of a big bit of card and then do a form of shrink wrap around it so it's impossible to move about in transit. That way, nothing ever got damaged because it couldn't move and it was in the middle of a big box. I've sent them an email asking for a refund rather than a replacement because that would probably be easier.
Emulsion
Death Scythe
I guess that's the only issue when ordering from abroad, having to return something if there's damage. For one, if they don't refund you the return shipping, you would be even more out of pocket.
Like you already have, I would also email them. Try and get something, whether that's a partial refund, full refund or a replacement. I would probably add a little complaint, telling them the packaging they used was poor for the item.
Lambadelta
Mad Scientist
When I had this happen with Tanya the employee was saying how he didn't believe that most of the damage was caused by the packaging.
Amazon JP can be a tiny bit of a nightmare when it comes to moaning about the damage of items.
Emulsion
Death Scythe
Seriously, an employee said that. Haha... Sounds like he thinks you were telling a few porkies.
So Amazon JP isn't as easy to return items like Amazon UK? Don't even need to email or talk to anyone on the UK site.
Lambadelta
Mad Scientist
Amazon JP made me contact DHL, and have to setup a waybill. Problem is the instructions they gave dont work my guess outside of Japan since to create a waybill you need an account, which you need to be a company to have.
I ended up having to call DHL they setup the waybill with the account number to be billed I was given, and then given an email to a link where I had to deal with the customs declaration, and insurance paperwork.
Emulsion
Death Scythe
Wow, that's some hoops you had to jump through to return an item.
IncendiaryLemon
Captain Karen
Well, Amazon have given me a full refund. I'll certainly take that!
Seronas
School Idol
That's how they packaged my CE of Your name, I guess they thought that it wasn't worth it for the smaller release since it's thin enough to fit in a jiffybag.
Emulsion
Death Scythe
Result.
Lambadelta
Mad Scientist
After sitting in the post office depot for 20 days, and a post office at my local shop for 5 days I've finally picked up my package containing
Inuyasha Seasons 1-7
Inuyasha Seasons 1-7
Buzzkillington
Cardcaptor
Popped into HMV on my way home and grabbed these. Was kinda wanting the US LE for One Punch Man but saw this and thought screw it (especially since WowHD up their price by nearly £10.
When I was walking through the shopping centre I spied a store with Anime in it's name so popped in to find it was mostly little things that were most likely bootlegs, although he did have a lovely looking Saber statue/figure for £119, but no idea if it was real tbh. Anyway I ended up buying some Pocky, Hi-Chew and Ramune for the low cost of 9.50 >_> never again lol.
When I was walking through the shopping centre I spied a store with Anime in it's name so popped in to find it was mostly little things that were most likely bootlegs, although he did have a lovely looking Saber statue/figure for £119, but no idea if it was real tbh. Anyway I ended up buying some Pocky, Hi-Chew and Ramune for the low cost of 9.50 >_> never again lol.
