UK Anime Blu-ray & DVD Bargains

bigzgod

Student Council President
Ask and you shall receive!!!

Man, goddamn Zavvi.

They sent me the wrong item after I received my order and customer service is requesting that I not only ship the wrong item back to them, but that they won't provide a prepaid label and I will have to pay for shipping myself. They promised to reimburse my shipping cost but I can already tell that will be a major pain in the ass to follow up on.

Shipping also costs £36.07, according to USPS, when the blu-ray I purchased was £36.43.
 

Lordhippos

Stand User
Man, goddamn Zavvi.

They sent me the wrong item after I received my order and customer service is requesting that I not only ship the wrong item back to them, but that they won't provide a prepaid label and I will have to pay for shipping myself. They promised to reimburse my shipping cost but I can already tell that will be a major pain in the ass to follow up on.

Shipping also costs £36.07, according to USPS, when the blu-ray I purchased was £36.43.

I wouldn't be happy doing that especially at that cost relative to item price, I think if I paid on CC I'd be tempted to call their bluff and say to provide you with paid for shipping, fully refund you and you will disband the item for them, or you can pursue clawback of funds with CC company if they won't play ball.

CC refund though tends to ruin your relationship with the company, so use as last resort, and only if you don't care to use Zavvi again.
 

bigzgod

Student Council President
I wouldn't be happy doing that especially at that cost relative to item price, I think if I paid on CC I'd be tempted to call their bluff and say to provide you with paid for shipping, fully refund you and you will disband the item for them, or you can pursue clawback of funds with CC company if they won't play ball.

CC refund though tends to ruin your relationship with the company, so use as last resort, and only if you don't care to use Zavvi again.
Yeah, I'm definitely not happy and thinking about what to do next.

I do have it in writing multiple times with their customer service that they'd refund the entire £36.07 shipping but I'm also thinking that it'll probably take multiple attempts later to get that repaid.
 

awadama

Cardcaptor
THG (the owners of Zavvi) issued another profit warning a few weeks ago (its fourth in the past year) and they've been winding down some of their other sites (like Popinabox), so it might be best to get those refunds while you still can!
 

Jon O Fun

Dragon Knight
THG (the owners of Zavvi) issued another profit warning a few weeks ago (its fourth in the past year) and they've been winding down some of their other sites (like Popinabox), so it might be best to get those refunds while you still can!
Damn, don't the own Arrow Video too? 😕
 

Lordhippos

Stand User
Hyouka (Funi UK Limited Edition) - £24.99

Nice price for a great series I think, the old LE is quite hard to get hold of.

Violet Evergarden: Eternity and the Auto-Memory Doll - Blu-ray Collector's Edition: £23.80 (only 6 left though)

sold out on AlltheAnime site, so guessing last remaing few on amazon:


Also a good price for this!
 
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