Ath said:UKMail have just told me that my delivery has been delayed. They didn't give a reason or anything :? Weird
If you provided your address via a backer survey, do you have a copy of the email to confirm exactly what you gave them?KevinB said:UKMail where meant to deliver my copy today, but it seems to have been sent to a slightly wrong address and without knowing what address it was sent to I cannot get them to deliver it to the right address.
w00d09 said:Just wondering if anyone else haven't recieved a email regarding delivery (checked my spam folder but so far no email)
Shiroi Hane said:If you provided your address via a backer survey, do you have a copy of the email to confirm exactly what you gave them?KevinB said:UKMail where meant to deliver my copy today, but it seems to have been sent to a slightly wrong address and without knowing what address it was sent to I cannot get them to deliver it to the right address.
Rui said:w00d09 said:Just wondering if anyone else haven't recieved a email regarding delivery (checked my spam folder but so far no email)
I never had an email, it just turned up out of the blue.
R
KevinB said:Shiroi Hane said:If you provided your address via a backer survey, do you have a copy of the email to confirm exactly what you gave them?KevinB said:UKMail where meant to deliver my copy today, but it seems to have been sent to a slightly wrong address and without knowing what address it was sent to I cannot get them to deliver it to the right address.
I had to change my address, but I have the email confirming my change of address, but when I phoned UKMail they said I had to provide my building number before I could talk about why the could not deliver it. But my address does not have a building number, and it did not agree with my flat number. So i have dropped an email to time of eve people to try to sort it out.
I get the impression that they're perpetually snowed under so give them a nudge with an email and your order may well be moved up the "to do" list.jonboy said:Anybody on here received the Time of Eve set from alltheanime shop yet? Does anybody know how long they usually take to ship?
jonboy said:Anybody on here received the Time of Eve set from alltheanime shop yet?
Does anybody know how long they usually take to ship?
fabricatedlunatic said:I get the impression that they're perpetually snowed under so give them a nudge with an email and your order may well be moved up the "to do" list.jonboy said:Anybody on here received the Time of Eve set from alltheanime shop yet? Does anybody know how long they usually take to ship?
anime_andrew said:fabricatedlunatic said:I get the impression that they're perpetually snowed under so give them a nudge with an email and your order may well be moved up the "to do" list.jonboy said:Anybody on here received the Time of Eve set from alltheanime shop yet? Does anybody know how long they usually take to ship?
Pretty much - we have someone new starting in January that should help us sort that though ...
That said - I'm preparing shipments now. We've also updated on our store as we're sorting a fulfilment partner now to fix our sloth-like speed at times .
Andrew