UK Anime Distributor MVM Entertainment Discussion Thread

I can't log in to Anime-On-Line's website and since they no longer offer express checkout using PayPal for individual items directly from their product pages, this means I can't order Vinland Saga CE (or anything else) from the AOL website, until this issue is resolved, I even cleared the cache and tried resetting my password, it claimed the password reset email link had expired less than 2 minutes after me receiving it when I attempted to reset my password on the site, and it won't let me checkout as a guest either - I suppose I could use my other email address as a temporary solution but that doesn't fix the issue and it will still be an issue for other customers as well :(
 
I can't log in to Anime-On-Line's website and since they no longer offer express checkout using PayPal for individual items directly from their product pages, this means I can't order Vinland Saga CE (or anything else) from the AOL website, until this issue is resolved, I even cleared the cache and tried resetting my password, it claimed the password reset email link had expired less than 2 minutes after me receiving it when I attempted to reset my password on the site, and it won't let me checkout as a guest either - I suppose I could use my other email address as a temporary solution but that doesn't fix the issue and it will still be an issue for other customers as well :(
Try ordering by phone.
 
Thankyou for the tip but I still think they need to resolve this issue, I'm also a bit annoyed cuz I did manage to order using a different email address but it's created an account when I meant to check out as a guest so I prob can't do that again if the same issues keep coming up :(

Chatting on the phone, it will also give you a chance to reiterate just why you're not able to order on line. An immediate conversation can be more effective than an e-mail sometimes.
 
I can't log in to Anime-On-Line's website and since they no longer offer express checkout using PayPal for individual items directly from their product pages, this means I can't order Vinland Saga CE (or anything else) from the AOL website, until this issue is resolved, I even cleared the cache and tried resetting my password, it claimed the password reset email link had expired less than 2 minutes after me receiving it when I attempted to reset my password on the site, and it won't let me checkout as a guest either - I suppose I could use my other email address as a temporary solution but that doesn't fix the issue and it will still be an issue for other customers as well :(
Sorry to hear you're having issues. Send us an email at help@anime-on-line.com and we can go from there.
 
I can't log in to Anime-On-Line's website and since they no longer offer express checkout using PayPal for individual items directly from their product pages, this means I can't order Vinland Saga CE (or anything else) from the AOL website, until this issue is resolved, I even cleared the cache and tried resetting my password, it claimed the password reset email link had expired less than 2 minutes after me receiving it when I attempted to reset my password on the site, and it won't let me checkout as a guest either - I suppose I could use my other email address as a temporary solution but that doesn't fix the issue and it will still be an issue for other customers as well :(

Had the same issue with my Hotmail account. The reset link worked fine with my Yahoo account though.
 
With regards to the new licenses teased. I 100% expect Rahxephon to be one given MVM's "partnership" with sentai.

But the one I really am hoping for is technolyze - which they said they were enquiring about on twitter. As far as I know, there has never been a blu ray release of this in the west though, so MVM would have to get this mastered themselves, question is will they do this as they did with Berserk. I definately think this would still sell big with the amount of imports from the US they would get. (At the very least a dvd re-release would be appreciated)
 
With regards to the new licenses teased. I 100% expect Rahxephon to be one given MVM's "partnership" with sentai.

But the one I really am hoping for is technolyze - which they said they were enquiring about on twitter. As far as I know, there has never been a blu ray release of this in the west though, so MVM would have to get this mastered themselves, question is will they do this as they did with Berserk. I definately think this would still sell big with the amount of imports from the US they would get. (At the very least a dvd re-release would be appreciated)
I would love a blu ray of Texhnolyze. That show is so good. Haven't seen it years
 
With regards to the new licenses teased. I 100% expect Rahxephon to be one given MVM's "partnership" with sentai.

But the one I really am hoping for is technolyze - which they said they were enquiring about on twitter. As far as I know, there has never been a blu ray release of this in the west though, so MVM would have to get this mastered themselves, question is will they do this as they did with Berserk. I definately think this would still sell big with the amount of imports from the US they would get. (At the very least a dvd re-release would be appreciated)
I was actually wondering who would get Rahxephon in the UK since 101 Films/Anime last released it on DVD and they also released Elfen Lied on Blu ray here.
 
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