Yeah, because choosing to ignore criticism rather than responding to it is a really good way to get your potential customers on side... Contrast this with Andrew and Beez / Kaze. There's not much contest who has the better rep there.ilmaestro said:No-one with even a speck of brain tissue remaining would hang around on a forum where they and their company receive such a... calm and well reasoned... reaction from a vocal minority.
I'd have been more than happy for Jerome (or whoever) to have stuck around even if they were prepared to actually offer the kind of rebuttals as they now do on Twitter, but at the time they came across as though they were somehow entitled to better treatment than anybody else, or that people shouldn't be criticising them at all. This is the internet, if people are going to involve themselves in it to any degree they need to grow thicker skin.