IIRC the ill-fated Manga UK rep came in and almost immediately left just before I started lurking more regularly, and it was less hostile back then around here (no correlation, hopefully...). In terms of customer reach though I'm sure they get a lot more bang for their buck broadcasting on Twitter/FB than coming to a quiet forum. Andrew seems a lot more personally involved in the fandom itself, in a way which is quite rare.
Actually, I seem to recall that not long ago there was a post (presumably by Jerome) on Facebook where he mentioned wanting to respond to a thread on here or one of the other UK forums but for some reason he wasn't able to log in. If I could understand the new Facebook layouts at all I'd try to find it again.
R