UK Anime Distributor Anime Limited Discussion Thread

AHA-Lambda said:
Sorry if already posted; Site refresh is live, details in the blog

One point of note, there is now a £3.50 delivery charge for UK orders under £50

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I'm gonna have to be wiser with order during the christmas sale, espcially with BOGOF and doing seprate orders for each price catagory.

But yeah might be reconsidering my renewal of Anime (un)limited with the postage charge, as I'm doing less orders now and I can probably just wait or find similar prices elsewhere, although I did only re-sub a few months back (I think when bleach pre order was out)
 
AHA-Lambda said:
Sorry if already posted; Site refresh is live, details in the blog

One point of note, there is now a £3.50 delivery charge for UK orders under £50

Click to expand...

Ever since the launch of AllTheAnime.com as an online store we’ve offered free shipping for UK orders, but as I imagine any of you who have sent letters or parcels over the past couple of years will be aware, shipping costs have increased exponentially across all services and couriers in the UK.
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Exponentially? Hyperbole much?
 
I was always surprised they were able to offer free shipping for all orders within the UK to begin with, since there's no way it cost them nothing. £3.50 per order is still almost nothing compared to their international shipping cost, and in my experience it's a fairly standard rate for domestic shipping, at least over here. But maybe the UK is a fairy tale land where free shipping is the norm? I don't really know since I only buy anime from there.

The lack of IOSS news is disappointing since they've been "looking into it" for years now.
 
Erufailon4 said:
I was always surprised they were able to offer free shipping for all orders within the UK to begin with, since there's no way it cost them nothing. £3.50 per order is still almost nothing compared to their international shipping cost, and in my experience it's a fairly standard rate for domestic shipping, at least over here. But maybe the UK is a fairy tale land where free shipping is the norm? I don't really know since I only buy anime from there.

The lack of IOSS news is disappointing since they've been "looking into it" for years now.
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They’re trying to match Amazon, who since they became a veritable monopoly, have been taking the piss with their free postage thresholds and P&P costs for non-Prime subscribers for ages now. Most media retailers charge £1.99 for sending out post, and lower free postage thresholds (£20), and one or two still have free postage.
 
My views are:

Free Shipping - Quite a few companies ask customers to spend [an amount] before offering free shipping, £20 or £30 would have been better over £50 imo as this allows people to buy early birds without being stung by an extra £3.50

Or they could have met people half way and offered; £1.99 Royal Mail 48... £2.99 Royal Mail 24.... £4.99 Royal Mail Special Delivery. All of these options I would have been pretty happy with

Unlimited Membership - Now they have removed the option to cancel the membership via the website... that's a pretty [words] thing to do to be honest. I'm pretty sure there was a button to cancel as @BrokenPhoenix mentioned. But I can't see it either. So guess the only option is to email them?

Website Browsing - Looks fine but wish there was an option under the Products -> Blurays to filter for Edition and Publisher
 
Erufailon4 said:
I was always surprised they were able to offer free shipping for all orders within the UK to begin with, since there's no way it cost them nothing. £3.50 per order is still almost nothing compared to their international shipping cost, and in my experience it's a fairly standard rate for domestic shipping, at least over here. But maybe the UK is a fairy tale land where free shipping is the norm? I don't really know since I only buy anime from there.

The lack of IOSS news is disappointing since they've been "looking into it" for years now.
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It’d be nice at this stage for them to just say they don’t want to do it instead of saying they might do it at some stage
 
Erufailon4 said:
I was always surprised they were able to offer free shipping for all orders within the UK to begin with, since there's no way it cost them nothing. £3.50 per order is still almost nothing compared to their international shipping cost, and in my experience it's a fairly standard rate for domestic shipping, at least over here. But maybe the UK is a fairy tale land where free shipping is the norm? I don't really know since I only buy anime from there.

The lack of IOSS news is disappointing since they've been "looking into it" for years now.
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Free shipping isn't the norm in the UK, but it's not exactly uncommon. The UK's biggest online video game outlets (TGC and ShopTo) offer free shipping on all their orders, for example.

The UK's biggest bookshop, Waterstones, provide free delivery on orders over £25. Rarewaves sells all sorts of physical media and they have free shipping when you spend £10 or more, as another example. Zavvi charge £1.99 for all orders. HMV has free delivery on orders over £25 as well.

I also think Amazon and Amazon Prime have a lot to do with our perceptions of shipping costs (I'm guilty of this myself). If you buy with Amazon Prime regularly, it can be difficult to go to a "regular" retailer that charges £4.99 for standard delivery and takes 3-5 days to arrive.

I don't begrudge Anime Limited for deciding to charge for delivery on orders below £50. They got to do what they got to do, to survive as a business and I would assume they aren't as big as a player like HMV and other places where they can continue to absorb more of the cost. However, I will be thinking twice about buying a single random Blu-ray from them as you can slap £3.50 onto the final price now; a lot of the time you can buy their products for the same initial price or less from another retailer that does offer free shipping. Although, for pre-orders I would assume AL will continue being the cheapest with their EBs and 10% off for members.

Waiting for AL sales and grabbing a bunch of stuff you want, to get over the £50 threshold will probably be the way to go. But I'm just thinking about the singular EB pre-orders that are less than £50, like others have mentioned. It may be a case of just looking around more for the best price available with the cost of shipping included.
 
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AHA-Lambda said:
Sorry if already posted; Site refresh is live, details in the blog

One point of note, there is now a £3.50 delivery charge for UK orders under £50

Click to expand...

Shadow Cat said:
Chris on twitter just pointed out the banner that says "Free UK Delivery on orders over £20"

So... Yeh... This is going well

Edit to add the banner:

View attachment 36663
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So what is it supposed to be? £20 or £50?
Because that’s quite a difference not just in absolute price (2.5x), but (as noted in other posts) it’s literally either side of the threshold for most of the EB or ‘fancier edition’ releases.

I would normally assume it’s best to wait for them to untangle their own mess, but there’s not really a good track record of that, and you would expect everything to be formalised prior to the launch of the revamp.
 
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Googlyhead said:
So what is it supposed to be? £20 or £50?
Because that’s quite a difference not just in absolute price (2.5x), but (as noted in other posts) it’s literally either side of the threshold for most of the EB or ‘fancier edition’ releases.

I would normally assume it’s best to wait for them to untangle their own mess, but there’s not really a good track record of that, and you would expect everything to be formalised prior to the launch of the revamp.
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Looks like it has been an incredibly amateurish launch. And the website still looks bad and clunky, in my opinion. Scroll down a little bit and the banner at the top comes and covers up half of the main advert they have at the top of the page, and you've got the scroll up in the right kind of way to see the full image. When you're scrolling down the page, the top banner will start glitching and try to come down onto the screen again as well.

1730758079439.png

Don't know why they just didn't get a proper website developer in to make them a super clean website.
 
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It's actually quite amazing how much worse the website is. The older one wasn't amazing but man. Why is there so much dead space and so much white.
I'm not sure why but every website redesign lately has been complete and utter dogcrap, always worse than what they replace.

Shipping sucks but it's not particually surprising, just have to be more selective with christmas sales I guess.
 
I don't want to be mean, but come on man, look at it. It looks terrible; it looks like a scrapbook with the white outlines poorly cut around the product images.

This doesn't scream "Europe’s leading boutique animation distributor". I can't imagine the Anime Limited staff sitting around a table and thinking this looks good, and giving it the green light. I actually think I prefer the older design, it was bad too, but it wasn't this bad.

1730759020733.png


Compare the above to something like Eureka Entertainment, it's so much cleaner and tidier:

1730759403180.png
 
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