BrokenPhoenix
Straw Hat Pirate
So, the site update seems to be a good time to bring this up. I'll preface this by saying that I am not a lawyer, nor am I particularly knowledgeable in legal matters. That said:
In regard to AL's Anime (Un)Limited subscription service, there is currently only a single page about it on the site that I can find: the sign-up page (which I can only find via searching, it doesn't seem to be directly linked anywhere). There is currently no way to view your subscription info/status, nor a way to cancel it, and they don't send you reminders for upcoming renewals.
As far as I can tell, both of these facts mean AL are currently in violation of the Digital Markets, Competition and Consumers Act 2024, where they are required to send notices of upcoming renewals, and allow an "easy exit" of a subscription.
This is a good point. There used to be a button on the account page where you could view the subscription and when it was initially paid, I seem to remember that there was a cancel button on it (but not 100% on that).
However, it seems to be missing on their new site. One option is to dig through your emails and try to find the email they send when you initially subscribed to see when its due for renewal. Then you may have to email them to cancel.
Hopefully they make it easier moving forward though. I can imagine they will be getting a lot of cancellations for it given the new postage costs.
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