UK Anime Distributor Anime Limited Discussion Thread

Tbh mine wasn't well packed from AL either.

It arrived in an oversize UPS mailer padded with 4 small airbags(all burst) loose in the box and nearly broke out of it. Thankfully the set itself was also wrapped in bubble wrap and undamaged.
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If I think about the UK retailers that I buy physical releases from, very few, if any, use bubble-wrap in their packaging as standard like Anime Limited do. Although, I would expect a business that sells boutique or collectible Blu-rays to use protective material.

Every place I buy from usually just sling it in a cardboard envelope or small box and that's it. Sometimes you might get a padded jiffy bag. To be fair though, I've never had anything (Blu-ray wise) damaged to the extent that I felt I needed to return it.

Thankfully it sounds like the bubble-wrap saved yours.
 
If I think about the UK retailers that I buy physical releases from, very few, if any, use bubble-wrap in their packaging as standard like Anime Limited do. Although, I would expect a business that sells boutique or collectible Blu-rays to use protective material.

Every place I buy from usually just sling it in a cardboard envelope or small box and that's it. Sometimes you might get a padded jiffy bag. To be fair though, I've never had anything (Blu-ray wise) damaged to the extent that I felt I needed to return it.

Thankfully it sounds like the bubble-wrap saved yours.
The worst I got from AL was the Escaflowne UE. It arrived with a broken inner box and I got it replaced, which was also broken. Tbf the main issue with that was poor design rather than shipping damage.
 
Anime limited are top tier with packaging from my experience all other U.K. stores are terrible and Amazon is the worst, if AL don’t sell something I’ll try to find a seller on eBay that’ll ship with a box and bubblewrap
 
According to a comment by Anime Limited on their Facebook page, Bleach (2004) set 2 is going up for pre-order next Thursday.

Not sure if they mean this Thursday coming or Thursday next week though.
 
Why not just wait for a sale on the bleach sets inbetween the CE boxes

Good point. Although, Bleach and Naruto are two series I don't mind paying full price for.

It's funny because I'm usually a huge bargain hunter, but when it comes to series I love and that I'll watch over and over again like Dragon Ball, Bleach, or Naruto, I go into "shut up and take my money" mode 😅
 
Sorry if already posted; Site refresh is live, details in the blog

One point of note, there is now a £3.50 delivery charge for UK orders under £50


If that's the case, they better start putting multiple Early Birds up at the same time, otherwise I will only be ordering from them during a sale, as there is no way I'm paying £3.50 per item. :mad:

Well, it was fun while it lasted.

Edit: May well have to order Bleach set 2 from AoL now. Can't see Anime Unlimited being worth it any more with the £3.50 postage for orders under £50.

I might do that as well. The annoying part is some of the AL Collector's Editions are only available on their website.
 
So, the site update seems to be a good time to bring this up. I'll preface this by saying that I am not a lawyer, nor am I particularly knowledgeable in legal matters. That said:

In regard to AL's Anime (Un)Limited subscription service, there is currently only a single page about it on the site that I can find: the sign-up page (which I can only find via searching, it doesn't seem to be directly linked anywhere). There is currently no way to view your subscription info/status, nor a way to cancel it, and they don't send you reminders for upcoming renewals.

As far as I can tell, both of these facts mean AL are currently in violation of the Digital Markets, Competition and Consumers Act 2024, where they are required to send notices of upcoming renewals, and allow an "easy exit" of a subscription.
 
So, the site update seems to be a good time to bring this up. I'll preface this by saying that I am not a lawyer, nor am I particularly knowledgeable in legal matters. That said:

In regard to AL's Anime (Un)Limited subscription service, there is currently only a single page about it on the site that I can find: the sign-up page (which I can only find via searching, it doesn't seem to be directly linked anywhere). There is currently no way to view your subscription info/status, nor a way to cancel it, and they don't send you reminders for upcoming renewals.

As far as I can tell, both of these facts mean AL are currently in violation of the Digital Markets, Competition and Consumers Act 2024, where they are required to send notices of upcoming renewals, and allow an "easy exit" of a subscription.

This is a good point. There used to be a button on the account page where you could view the subscription and when it was initially paid, I seem to remember that there was a cancel button on it (but not 100% on that).

However, it seems to be missing on their new site. One option is to dig through your emails and try to find the email they send when you initially subscribed to see when its due for renewal. Then you may have to email them to cancel.

Hopefully they make it easier moving forward though. I can imagine they will be getting a lot of cancellations for it given the new postage costs.
 
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