Just to update everyone, Sword of the Stranger I'm working on today. The reason for warning customers is because I can only do so much in one day. Majority of the Deal stock gets ordered the next day after Lauren has counted all the orders up. Stock then takes about 2 days to reach us. Due to the amount of stock customers have ordered [honestly, where are you all getting your money for daily deals...] it takes a few hours just to check it all in.
Having 1st December on a Friday didn't help this year, as coming in on Monday there was 3 days worth of orders to print off, sort through etc which takes time. Especially when you're looking at around 200+ orders per day. Not to mention looking after our own customers' orders as well. It's a lot to do for just one person.
The email was mainly just to let customers know not to expect the deal stock right away, particularly if it was intended as a present. Currently the MVM office is like a mini Anime Limited warehouse lol.
As mentioned, Day 12 orders are being handled by Anime Limited. [Thank God...]