I'm writing to you today in reference to the Gurren Lagann Ultimate Edition replacement digipack that you requested after following the steps on our website.
We regret to inform you that we are no longer able to supply a replacement digipack. We are deeply sorry for this and genuinely feel very bad that we're not able to deliver on this as originally intended. We have fulfilled as many requests as we could for as long as possible but unfortunately we are now having to bring the replacement programme for Gurren Lagann Ultimate Edition to a close.
As we can't fulfil the digipack replacement anymore, we don't feel right about leaving you with nothing to show for your purchase of a luxury item in good faith.
To that end, while it's not the ideal solution you were looking for, there are two options available. If you would like one we are happy to send you a Gurren Lagann Standard Edition Blu-ray set (with an SRP of £59.99) so that you at least have an alternative to the digipack. (You can see how it looks
HERE.)
Or if you prefer we can offer you £30 of store credit to our web shop, AllTheAnime.com
This will code would be valid for 2 months from when you receive it and can be used to purchase any Anime Limited DVD/Blu-ray release listed.
Please let us know which you would prefer. Once again we're deeply sorry for this and for a delay in a resolution to this. We hope this hasn't damaged your opinion of us as we take so much pride in all of our products. We value you and all of our customers and strive to do the best we possibly can no matter the circumstance.