UK Anime Distributor Anime Limited Discussion Thread

NormanicGrav said:
rezero-rezero-season-2.gif


Now would be a good time to get Re:ZERO Season 3 out of the way at this point. At least I waited than jumping ahead with the US version.
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Was thinking about making a very similar post! Fingers crossed! I need it!!
 
sniper_samurai said:
Macross release news from NYCC.
https://twitter.com/x/status/2108276240331448423
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All fine and dandy but already owning the japanese only release of Frontier and the english friendly release of Delta the only one I'd be interested in would be Frontier. Like how many discs are there going to be as the original jp set was 9 bds and the later releases were 6 bds? What will the packaging look like as the jp sets are beautiful and last of all-HOW MUCH? I sure as heck ain't a gonna spend $200 or more for it.
 
I mostly lurk on these forums but just wanted to give kudos to Anime Limited.

I have received a parcel this morning. I was slightly confused as wasn't expecting anything, but it turned out to be a replacement hard box for Bleach thousand year blood war part 3!
The one I (and I think all others) received at release had the text on the spine so faint it was barely legible. The new spine can now be read, with the front and back a bit lighter as well so the images stand out more.
I had seen and agreed with the complaints on here at the time of release, but I don't think I said anything about it. Nor did I send an email or anything.
So I am impressed that a replacement has been sent out automatically without having to request it (I had ordered direct), as this isn't always the case when companies do replacement programmes.

So thanks for addressing the issue (I seem to remember a post implying Anime Limited weren't happy with the finished product either), and for providing the replacement to a customer who ordered direct without needing them to request it first (I imagine this would still be necessary if bought elsewhere).
 
ChrisSmith24 said:
I mostly lurk on these forums but just wanted to give kudos to Anime Limited.

I have received a parcel this morning. I was slightly confused as wasn't expecting anything, but it turned out to be a replacement hard box for Bleach thousand year blood war part 3!
The one I (and I think all others) received at release had the text on the spine so faint it was barely legible. The new spine can now be read, with the front and back a bit lighter as well so the images stand out more.
I had seen and agreed with the complaints on here at the time of release, but I don't think I said anything about it. Nor did I send an email or anything.
So I am impressed that a replacement has been sent out automatically without having to request it (I had ordered direct), as this isn't always the case when companies do replacement programmes.

So thanks for addressing the issue (I seem to remember a post implying Anime Limited weren't happy with the finished product either), and for providing the replacement to a customer who ordered direct without needing them to request it first (I imagine this would still be necessary if bought elsewhere).
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Just got mine through in the post this morning. Definitely props to Anime Limited for sending these out without hassle to those affected.

Much improved case that now matches the other two volumes, and you weren't kidding about the images being clearer!

I can see why they had it redone, as not only was the spine not legible and art quite faint, the wording and logo across the top of the case was completely absent on the original case too (which I didn't realise at the time) - but is now clearly present.

Got to give it to AL on this one. This is the kind of customer service and care I expect from a boutique label. And to be fair, they do do things like this if the error is significant - like with the incorrect subtitles on one of the TYBW episodes in a previous volume, they sent out corrected discs to everyone who had ordered it at that point.

No company is perfect, there are things AL could improve on for sure, but not every company would sent out corrected stuff with little hassle like they do.
 
ChrisSmith24 said:
I mostly lurk on these forums but just wanted to give kudos to Anime Limited.

I have received a parcel this morning. I was slightly confused as wasn't expecting anything, but it turned out to be a replacement hard box for Bleach thousand year blood war part 3!
The one I (and I think all others) received at release had the text on the spine so faint it was barely legible. The new spine can now be read, with the front and back a bit lighter as well so the images stand out more.
I had seen and agreed with the complaints on here at the time of release, but I don't think I said anything about it. Nor did I send an email or anything.
So I am impressed that a replacement has been sent out automatically without having to request it (I had ordered direct), as this isn't always the case when companies do replacement programmes.

So thanks for addressing the issue (I seem to remember a post implying Anime Limited weren't happy with the finished product either), and for providing the replacement to a customer who ordered direct without needing them to request it first (I imagine this would still be necessary if bought elsewhere).
Click to expand...
Wait, really? Need to keep an eye out. Then must have realised how many it affected and sent them automatically.
 
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