UK Anime Christmas Sales for 2025 [Anime Ltd's 12 Days of Xmas + More]
- Thread starter SkwigglesWorth
- Start date
xp_version1
Great Teacher
It’s my birthday at the end of February. Maybe I’ll have received my orders by then…
We're waiting on a second batch of Diebuster stock arriving, which is why that will be held up for now.
Dave1988
Death Scythe
How come people who order overseas have had their parcels and yet i made an order 6 weeks ago and not even despatched?abit weird your doing people overseas first tbh
D1tchd1gger
Shinigami
I'm getting this chased constantly, as we're still trying to claw back stock over-ordered by another retailer to retrieve the units we need for our (and other retailers) outstanding orders.
We aren't - overseas orders are handled in separate batches to domestic ones (due to differing couriers and collection times), and there are exceptions in terms of shipments being centred around specific products to speed up the number of orders shipped in a given day to maximise throughput, but broadly speaking they're being handled in date order where possible currently is my understanding.
fabio de lunatico
The Wildcard
Let me preface this by saying all my orders have been cancelled or dispatched; I no longer have a 
in this race.
I think some of the discontent over these delays could be ameliorated with a bit of contrition. But the posts from Hanners on this page are indicative of AL's overall handling of the situation: matter-of-fact statements with no hint of apology. Having worked in customer service, you apologise to customers even when their issue is not your fault.
That's the most disappointing thing for me. I'm out. Probably won't be back next year.
in this race.I think some of the discontent over these delays could be ameliorated with a bit of contrition. But the posts from Hanners on this page are indicative of AL's overall handling of the situation: matter-of-fact statements with no hint of apology. Having worked in customer service, you apologise to customers even when their issue is not your fault.
That's the most disappointing thing for me. I'm out. Probably won't be back next year.
Dave1988
Death Scythe
Im thinking of doing the same 3 orders totalling £400 and still nothing,ive been ordering from them for near on 9 years now and this is the worst,then again since the takeover they have one of the worst customer services ive come across,big name releases at christmas aswell all at the same time as doing a sale,wonder who’s clever idea that was,surely you would put them on for november release?Let me preface this by saying all my orders have been cancelled or dispatched; I no longer have a
I think some of the discontent over these delays could be ameliorated with a bit of contrition. But the posts from Hanners on this page are indicative of AL's overall handling of the situation: matter-of-fact statements with no hint of apology. Having worked in customer service, you apologise to customers even when their issue is not your fault.
That's the most disappointing thing for me. I'm out. Probably won't be back next year.
Gigabomb
Completely Average High School Student
And yet there are many of us who ordered on Day 1 or 2 of the sales and are still waiting.
Dave1988
Death Scythe
Yeh that was the point i was making ,so they have a pile for uk order and u.s orders it seems,but prioritising u.s orders,as the list is smaller,great
ActionFaust
Mad Scientist
Really hope they go into next year's sale with no releases scheduled for December as that's clearly a big factor here. I know they'll likely have the excuse that no December releases will affect sales but as we can already see in this thread having December releases coincide with a sale is gonna have a negative hit to their reputation and affect next year's sales.
Dave1988
Death Scythe
They already have said in december that pre orders were taking priority over chrismas sales,hence i put above about having releases in december while a sale what they cant fulfill is taking place
ActionFaust
Mad Scientist
Yeah I'm aware of that. I'm agreeing with you that that's a major issue.
sniper_samurai
Time-Traveller
Good luck with that as Amazon are stating they only have 10 copies of Perfect Blue left with "more on the way".
Dai
Combat Butler
I ended up cancelling my whole BOGOF order (six items). I emailed them about it last night and they confirmed the cancellation by midday today. Just waiting for the refund now.
This enhanced cooling-off period made me realise that I was fine without most of the items in that specific order. I think I already own enough Gundam for now (don't tell Hellcat). And as unique as Belladonna of Sadness is, it's too depressing to watch repeatedly. I did really want the first seasons of Kaiji and Tonikawa, but I've already started rewatching the former on Crunchyroll during the six weeks I've been waiting, and probably would have finished it before the BD arrived. I might reorder those two separately the next time they're discounted.
Nothing I ordered in the sale has shipped yet, so that leaves me with two orders still waiting to be fulfilled. One is waiting for Otaku Elf to be released at the end of the month, and I guess the other will ship whenever the size of the parcel matches the feng shui of the delivery van some day.
This enhanced cooling-off period made me realise that I was fine without most of the items in that specific order. I think I already own enough Gundam for now (don't tell Hellcat). And as unique as Belladonna of Sadness is, it's too depressing to watch repeatedly. I did really want the first seasons of Kaiji and Tonikawa, but I've already started rewatching the former on Crunchyroll during the six weeks I've been waiting, and probably would have finished it before the BD arrived. I might reorder those two separately the next time they're discounted.
Nothing I ordered in the sale has shipped yet, so that leaves me with two orders still waiting to be fulfilled. One is waiting for Otaku Elf to be released at the end of the month, and I guess the other will ship whenever the size of the parcel matches the feng shui of the delivery van some day.
RedundantSquash
Dandy Guy, in Space
This is exactly how I felt with the 2024 Christmas sale which is why I didn't bother buying anything during the latest one. My order from the 2024 sake was delayed pretty badly but it seems even worse this time, I can't believe people with day 2 orders are still waiting on them, that is crazy.Let me preface this by saying all my orders have been cancelled or dispatched; I no longer have a
I think some of the discontent over these delays could be ameliorated with a bit of contrition. But the posts from Hanners on this page are indicative of AL's overall handling of the situation: matter-of-fact statements with no hint of apology. Having worked in customer service, you apologise to customers even when their issue is not your fault.
That's the most disappointing thing for me. I'm out. Probably won't be back next year.
The consumer rights act UK says goods must be delivered within 30 days of ordering unless a specific time was agreed upon at the point of ordering, it is probably worth reminding AL of this. I think I have seen it said a couple of times that AL shut their distribution centre down around the end of the sale and don't reopen until January, if this is true then that is terrible especially considering the amount of oreorders and sale orders placed.
With the vast amounts of money being paid upfront customers deserve better.
FathersBane
Completely Average High School Student
RadFemHedonist
Guild Member
Dave1988
Death Scythe
Last years wasnt to bad to be fair
Sure i had near all orders before christmas
This year they have totally messed it up,stuff like this will just keep people away knowing they have to wait 7+ weeks or cancelling items if they think about christmas presents