UK Anime Distributor MVM Entertainment Discussion Thread

So I got my copy of Kids on the Slope. With a loose disc.

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It's completely undamaged but came close to falling out onto the floor when I opened the case. It wasn't rattling around inside, so it must have gotten wedged.
 
Neil.T said:
So I got my copy of Kids on the Slope. With a loose disc.

upload_2017-1-17_13-50-59-jpeg.255


It's completely undamaged but came close to falling out onto the floor when I opened the case. It wasn't rattling around inside, so it must have gotten wedged.
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Again!!?? You're not lucky at all about loose discs...

I'm pretty sure I've seen you complaing before about loose discs... If not, sorry, it was someone else.
 
bakum4tsu said:
Again!!?? You're not lucky at all about loose discs...

I'm pretty sure I've seen you complaing before about loose discs... If not, sorry, it was someone else.
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No, that was probably me, buddy. :p

I mean, loose discs do a disservice to MVM, too. I'd hate for them to have to bust open a copy of something just to scavenge a replacement disc. That means one less copy to sell, and I shudder to think how many copies they have to sell just to break even, when you add in BBFC fees and whatnot. £7 per minute of footage? Outrageous.

Zin5ki said:
That's the unhinged spirit of jazz, surely!
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Did you just mention the Spirit of Jazz? ;)

Yorkshire, New Orleans... It's all the same to me, baby.
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Since I've done one for Anime Limited and Manga Animatsu, here's one for MVM.

Released:

-- Television Shows --
.hack//Quantum - Standard DVD [Sub/Dub]
11 Eyes - Standard DVD [Sub]
Accel World - Standard Blu-ray & DVD (2 parts & complete (BD: no complete)) [Sub/Dub]
The Ambition of Oda Nobuna - Standard Blu-ray & DVD [Sub/Dub]
Amnesia - Standard Blu-ray & DVD [Sub]
Another - Standard Blu-ray & DVD [Sub/Dub]
Arakawa Under the Bridge - Standard DVD [Sub]
Arakawa Under the Bridge x Bridge - Standard DVD [Sub]
Arakawa Under the Bridge / Arakawa Under the Bridge x Bridge - Standard DVD [Sub]
Bakemonogatari - Standard Blu-ray & DVD (2 parts & complete) [Sub]
Basilisk - Standard DVD [Sub/Dub]
Battle Girls: Time Paradox - Standard DVD [Sub/Dub]
Berserk - CE Blu-ray, Standard DVD [Sub/Dub]
Black Cat - Standard DVD [Sub/Dub]
Blade of the Immortal - Standard DVD [Sub/Dub]
Blast of Tempest - Standard DVD (2 parts & complete) [Sub]
Bodacious Space Pirates - Standard Blu-ray & DVD (2 parts (BD: no parts) & complete) [Sub/Dub]
Broken Blade - Standard Blu-ray & DVD [Sub/Dub]
BTOOOM! - Standard DVD [Sub/Dub]
Burst Angel - Standard DVD [Sub/Dub]
C: The Money and Soul of Possibility Control - Standard DVD [Sub/Dub]
Campione! - Standard Blu-ray & DVD [Sub/Dub]
Canaan - Standard DVD [Sub/Dub]
Captain Earth - Standard Blu-ray & DVD (2 parts & complete (BD: no complete)) [Sub]
Chobits - Standard Blu-ray & DVD [Sub/Dub]
Chrome Shelled Regios - Standard DVD (2 parts & complete) [Sub/Dub]
Daphne in the Brilliant Blue - Standard DVD [Sub/Dub]
Desert Punk - Standard DVD [Sub/Dub]
Devil Survivor 2 the Animation - Standard Blu-ray & DVD [Sub/Dub]
Disgaea - Standard DVD [Sub/Dub]
Dream Eater Merry - Standard DVD [Sub/Dub]
Dusk Maiden of Amnesia - Standard DVD [Sub/Dub]
The Eccentric Family - CE Blu-ray [Sub]
ef ~ A Tale of Melodies - Standard DVD [Sub/Dub]
ef ~ A Tale of Memories - Standard DVD [Sub/Dub]
ef ~ A Tale of Memories & Melodies - Standard DVD [Sub/Dub]
Ergo Proxy - Standard Blu-ray & DVD [Sub/Dub]
The Familiar of Zero [Season 1] - Standard Blu-ray & DVD [Sub/Dub]
The Familiar of Zero [Season 2] - Standard Blu-ray & DVD [Sub]
The Familiar of Zero [Season 3] - Standard Blu-ray & DVD [Sub]
The Familiar of Zero [Season 4] - Standard Blu-ray & DVD [Sub]
Fate/stay night (2006) - Standard Blu-ray & DVD [Sub/Dub]
Fate/stay night [Unlimited Blade Works] - CE Blu-ray (2 parts), Standard DVD (2 parts) [Sub/Dub]
Fate/zero - CE Blu-ray & DVD (part 1), Standard Blu-ray & DVD (2 parts) [Sub/Dub]
FLCL - Standard Blu-ray & DVD [Sub/Dub]
The Flowers of Evil - Standard DVD [Sub]
From the New World - Standard Blu-ray & DVD (2 parts & complete (BD: no complete)) [Sub/Dub]
Fruits Basket - Standard DVD [Sub/Dub]
Ga-Rei: Zero - Standard DVD [Sub/Dub]
Gantz - Standard DVD [Sub/Dub]
Girls und Panzer - Standard Blu-ray & DVD [Sub/Dub]
Gravitation - Standard DVD [Sub/Dub]
Gungrave - Standard DVD [Sub/Dub]
Gunparade March - Standard DVD [Sub/Dub]
Haibane Renmei - Standard DVD [Sub/Dub]
Hakkenden: Eight Dogs of the East [Season 1] - Standard Blu-ray & DVD [Sub/Dub]
Hakkenden: Eight Dogs of the East [Season 2] - Standard Blu-ray & DVD [Sub/Dub]
Hakuoki [Season 1] - Standard DVD [Sub/Dub]
Hakuoki [Season 2] - Standard DVD [Sub/Dub]
Hakuoki [Season 3] - Standard DVD [Sub/Dub]
Heaven's Memo Pad - Standard DVD [Sub/Dub]
Hidamari Sketch [Season 1] - Standard Blu-ray & DVD [Sub]
Ikki Tousen: Battle Vixens - Standard DVD [Sub/Dub]
Ikki Tousen: Dragon Destiny - Standard DVD [Sub/Dub]
Ikki Tousen: Great Guardians - Standard DVD [Sub/Dub]
Ikki Tousen: Xtreme Xecutor - Standard DVD [Sub/Dub]
Infinite Stratos [Season 1] - Standard DVD [Sub/Dub]
Infinite Stratos [Season 2] - Standard DVD [Sub/Dub]
Inu x Boku Secret Service - Standard DVD [Sub/Dub]
Invaders Of The Rokujyoma - Standard Blu-ray & DVD [Sub]
Iria: Zeiram the Animation - Standard DVD [Sub/Dub]
Is This A Zombie? - Standard DVD [Sub/Dub]
Is This A Zombie? of the Dead - Standard DVD [Sub/Dub]
Kamisama Dolls - Standard DVD [Sub/Dub]
Kamisama Kiss [Season 1] - Standard DVD [Sub/Dub]
Kamisama Kiss [Season 2] - Standard Blu-ray & DVD [Sub/Dub]
Kampfer - Standard Blu-ray & DVD [Sub]
Kiddy Grade - Standard DVD [Sub/Dub]
Kids on the Slope - Standard Blu-ray & DVD [Sub/Dub]
Kill Me Baby - Standard Blu-ray & DVD [Sub/Dub]
Kokoro Connect - Standard DVD [Sub/Dub]
La storia della Arcana Famiglia - Standard DVD [Sub]
Linebarrels of Iron - Standard DVD [Sub/Dub]
Log Horizon [Season 1] - Standard Blu-ray & DVD (2 parts) [Sub/Dub]
Log Horizon [Season 2] - Standard Blu-ray & DVD (2 parts) [Sub/Dub]
Love Hina - Standard DVD [Sub/Dub]
Love Live! School Idol Project [Season 1] - CE Blu-ray & DVD, Standard DVD [Sub/Dub (not on CE DVD)]
Love Live! School Idol Project [Season 2] - CE Blu-ray, Standard DVD [Sub/Dub]
Love, Election & Chocolate - Standard Blu-ray & DVD [Sub]
A Lull in the Sea - CE Combo, Standard DVD (2 parts) [Sub/Dub]
Mahoromatic: Something More Beautiful - Standard DVD [Sub/Dub]
Maid-Sama! - Standard Blu-ray & DVD (2 parts (BD: no parts) & complete) [Sub/Dub]
Majikoi-Oh! Samurai Girls - Standard DVD [Sub/Dub]
Mayo Chiki - Standard DVD [Sub]
Michiko & Hatchin - Standard DVD (2 parts & complete) [Sub/Dub]
Monogatari: Second Season - Standard Blu-ray & DVD (Neko White, Kabuki, Otori, Oni, Koi, Hana) [Sub]
Monthly Girls' Nozaki-kun - CE Combo, Standard Blu-ray & DVD [Sub/Dub]
Moribito: Guardian of the Spirit - Standard DVD (2 parts & complete) [Sub/Dub]
Muv-Luv Alternative: Total Eclipse - Standard Blu-ray & DVD (2 parts) [Sub/Dub]
Mysterious Girlfriend X - Standard DVD [Sub/Dub]
Needless - Standard DVD (2 parts & complete) [Sub/Dub]
Nekomonogatari Black - Standard Blu-ray & DVD [Sub]
Night Raid 1931 - Standard DVD [Sub/Dub]
Nightwalker - Standard DVD [Sub/Dub]
Ninja Scroll - Standard DVD [Sub/Dub]
Nisemonogatari - Standard Blu-ray & DVD (2 parts & complete) [Sub]
No Game No Life - CE Combo, Standard Blu-ray & DVD [Sub/Dub]
Nobunaga the Fool - Standard Blu-ray & DVD (2 parts) [Sub/Dub]
Nyan Koi - Standard Blu-ray & DVD [Sub/Dub]
Oreimo [Season 1] - Standard DVD [Sub]
Oreimo [Season 2] - Standard DVD [Sub]
Outbreak Company - Standard DVD [Sub/Dub]
Owarimonogatari - Standard Blu-ray & DVD (part 1) [Sub]
Paranoia Agent - Standard DVD [Sub/Dub]
Pet Shop Of Horrors - Standard DVD [Sub/Dub]
Photo Kano - Standard Blu-ray & DVD [Sub]
Pumpkin Scissors - Standard DVD [Sub/Dub]
RE-KAN! - Standard Blu-ray & DVD [Sub]
Red Garden - Standard DVD [Sub/Dub]
Requiem From The Darkness - Standard DVD [Sub/Dub]
Romeo X Juliet - Standard DVD [Sub/Dub]
Rosario+Vampire [Season 1] - Standard DVD [Sub/Dub]
Rosario+Vampire Capu-2 - Standard DVD [Sub/Dub]
Rozen Maiden / Rozen Maiden: Traumend - Standard DVD [Sub/Dub]
Rozen Maiden: Ouverture - Standard DVD [Sub/Dub]
Rozen Maiden: Zuruckspulen - Standard DVD [Sub/Dub]
Saiyuki Reload - Standard DVD [Sub/Dub]
Sakura Trick - Standard Blu-ray & DVD [Sub]
Samurai 7 - Standard DVD [Sub/Dub]
Samurai Champloo - Standard Blu-ray & DVD [Sub/Dub]
Samurai Deeper Kyo - Standard DVD [Sub/Dub]
Samurai Harem - Standard DVD [Sub]
Sankarea: Undying Love - Standard DVD [Sub/Dub]
Sasami-San@Ganbaranai - Standard Blu-ray & DVD [Sub]
Shakugan no Shana [Season 1] - Standard DVD [Sub/Dub]
Shakugan no Shana [Season 2] - Standard DVD [Sub/Dub]
Shangri-La - Standard DVD (2 parts & complete) [Sub/Dub]
The Slayers [Season 1] - Standard DVD [Sub/Dub]
The Slayers NEXT - Standard DVD [Sub/Dub]
The Slayers Try - Standard DVD [Sub/Dub]
The Slayers Revolution - Standard DVD [Sub/Dub]
The Slayers Evolution-R - Standard DVD [Sub/Dub]
So, I Can't Play H - Standard DVD [Sub]
Solty Rei - Standard DVD [Sub/Dub]
Speed Grapher - Standard DVD [Sub/Dub]
Starship Operators - Standard DVD [Sub/Dub]
Super Sonico the Animation - Standard Blu-ray & DVD [Sub/Dub]
Toradora! - Standard Blu-ray & DVD [Sub/Dub]
The Tower of Druaga - Standard DVD [Sub/Dub]
Trigun - Standard DVD [Sub/Dub]
Trinity Blood - Standard DVD [Sub/Dub]
Tsukihime: Lunar Legend - Standard DVD [Sub/Dub]
Tsukimonogatari - Standard Blu-ray & DVD [Sub]
Tsuritama - Standard DVD [Sub/Dub]
Usagi Drop - Standard DVD [Sub]
Vampire Princess Miyu - Standard DVD [Sub/Dub]
Waiting in the Summer - Standard DVD [Sub]
Watamote - Standard Blu-ray & DVD [Sub/Dub]
We Without Wings - Standard DVD [Sub/Dub]
Welcome to the N.H.K. - Standard DVD [Sub/Dub]
Witchblade - Standard DVD [Sub/Dub]
X - Standard DVD [Sub/Dub]

-- Movies --
the Garden of Sinners - CE DVD [Sub]

-- OVA --
Girls und Panzer [OVAs] - Standard Blu-ray & DVD [Sub/Dub]
Hakuoki [OVA] - Standard DVD [Sub/Dub]
Kokoro Connect [OVAs] - Standard DVD [Sub/Dub]
Patlabor: The Early Days - Standard Blu-ray & DVD [Sub/Dub]
Patlabor: The New Files - Standard DVD [Sub]

Available for Pre-order:

-- Television Shows --
Amagami SS - Standard Blu-ray & DVD [Sub]
Amagami SS+ - Standard Blu-ray & DVD [Sub]
Berserk - Standard Blu-ray [Sub/Dub]
Busou Shinki - Standard Blu-ray & DVD [Sub]
Little Busters! - Standard Blu-ray & DVD [Sub/Dub]
Little Busters! EX - Standard Blu-ray & DVD [Sub/Dub]
Little Busters! Refrain - Standard Blu-ray & DVD [Sub/Dub]
Owarimonogatari - Standard Blu-ray & DVD (part 2) [Sub]
Serial Experiments Lain - CE Combo, Standard Blu-ray & DVD [Sub/Dub]

Licensed:

-- Television Shows --
Gate - Licensed by Sentai Filmworks in NA [Sub/Dub]
Girls Beyond the Wasteland - Licensed by Sentai Filmworks in NA [Sub]
GOD EATER - Licensed by Aniplex of America in NA [Sub/Dub]
Monster Musume: Everyday Life with Monster Girls - Licensed by Sentai Filmworks in NA [Sub/Dub]
Norn9: Norn+Nonet - Licensed by Sentai Filmworks in NA [Sub]
Nurse Witch Komugi R - Licensed by Sentai Filmworks in NA [Sub]
Skip Beat! - Licensed by Pied Piper in NA [Sub/Dub]
Tenchi Muyo! OVA Collection [Ryo-Ohki 1 & 2] - Licensed by Funimation in NA [Sub/Dub]
Undefeated Bahamut Chronicle - Licensed by Sentai Filmworks in NA [Sub]

-- Movies --
Girls und Panzer der Film - Licensed by Sentai Filmworks in NA [Sub/Dub]

-- OVA --
Girls und Panzer: This is the Real Anzio Battle - Licensed by Sentai Filmworks in NA [Sub/Dub]
 
Since Kadokawa took majority ownership, Yen Press has talked about expanding it's digital catalogue. And they have seemingly delivered, with Spice & Wolf currently being added digitally. I'm assuming the Reki Kawahara novel series are planned for digital re-release, if possible.
 
Got my copy of Lain. I'm a little bummed that anime-on-line sent it in a weird cardboard envelope and a corner of the art case got dented :( Maybe it took the hit for Persona 3 movie 2 which has a smaller artcase
PzJDFkK.jpg
 
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Robbl said:
Got my copy of Lain. I'm a little bummed that anime-on-line sent it in a weird cardboard envelope and a corner of the art case got dented
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Damn that's frustrating. :(
One of my Anime Limited collector's editions was sent in one of those corrugated packets as well, but that arrived just fine.

I hope you enjoy Lain (if you haven't already seen it). It's one of my personal favourites; it's just so unique.
 
Neil.T said:
Damn that's frustrating. :(
One of my Anime Limited collector's editions was sent in one of those corrugated packets as well, but that arrived just fine.

I hope you enjoy Lain (if you haven't already seen it). It's one of my personal favourites; it's just so unique.
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It's the first time for me that anime-on-line shipped something with a weird envelope. Fate UBW 1 & 2, Rage of Bahamut CE and Person 3 Movie 1 CE were all sent in a carboard box with bubblewrap and big plastic air cushioner.
 
Robbl said:
It's the first time for me that anime-on-line shipped something with a weird envelope.
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It's an unusual style of package all right. The first time I saw it, I thought o_O?

Can you remember if that corner of the envelope was crushed at all? Maybe the box was already dented before dispatch?
 
Neil.T said:
It's an unusual style of package all right. The first time I saw it, I thought o_O?

Can you remember if that corner of the envelope was crushed at all? Maybe the box was already dented before dispatch?
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I didn't pay much attention before unwrapping the envelope but I had a similar issue when ordering A Lull in the Sea from Amazon which I actually got a replacement because one corner was really bad. My second copy still has a little dent but nothing too bad. It might've happened at a MVM warehouse before it got shipped to retailers but that's just me guessing.
 
Robbl said:
My second copy still has a little dent but nothing too bad.
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Still frustrating, though. This is a bit-off topic, I know, but another of my Anime Limited collector's editions arrived with a dented corner. All the bubbles in that corner of the bubble mailer were burst.

I have no idea what Royal Mail do sometimes. A few years ago, a boxset I ordered arrived wrapped in a bag printed with "Our sincere apologies". Inside, the bubble mailer was torn completely in half across the middle. Miraculously, the boxset itself was completely undamaged, but I wasn't very impressed (as you can probably imagine).
 
Robbl said:
Got my copy of Lain. I'm a little bummed that anime-on-line sent it in a weird cardboard envelope and a corner of the art case got dented :( Maybe it took the hit for Persona 3 movie 2 which has a smaller artcase
PzJDFkK.jpg
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We're sorry to hear you'd received a damaged copy - naturally all items are checked by myself before shipping, so this obviously got damaged during transit to you. We're happy to send you a replacement copy [which would be shipped in a different more secure packaging] if you so wish. Send us an email at help@anime-on-line.com with your order id and we'll go from there.
 
MVM said:
We're sorry to hear you'd received a damaged copy - naturally all items are checked by myself before shipping, so this obviously got damaged during transit to you. We're happy to send you a replacement copy [which would be shipped in a different more secure packaging] if you so wish. Send us an email at help@anime-on-line.com with your order id and we'll go from there.
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See, in my experience, this is classic MVM customer service: outstanding.

On the few occasions I've been unlucky enough to receive a damaged or faulty item, I've emailed Anime-on-line's customer service, received a same-day reply, and then a replacement copy or DVD/BD case or replacement disc or whatever has usually turned up in the post the very next morning. That's just outstanding.

I must also mention that I've sent email to the admin address listed on MVM's website on three occasions; one was thanks for a competition prize, one was thanks for a very swift replacement of an item damaged by Royal Mail, and the other was just my thanks for acquiring the license for a title I'd been keen on. While I was at it, I couldn't help but throw in something like "Is there any chance you could license/re-release such-and-such?" Each time, I was surprised and delighted to receive reply from MVM's top man, Tony Allen.

I mean, where else could you get that? For me, MVM are THE benchmark of customer care. By god do they care. Hats off to them. :)
 
MVM said:
We're sorry to hear you'd received a damaged copy - naturally all items are checked by myself before shipping, so this obviously got damaged during transit to you. We're happy to send you a replacement copy [which would be shipped in a different more secure packaging] if you so wish. Send us an email at help@anime-on-line.com with your order id and we'll go from there.
Click to expand...

Will do. Thanks for letting me know ;)
 
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