sniper_samurai
Time-Traveller
It does unless you cancel it before the renewal date, it will still be active until the end of the 12 months if you do so.
UK Anime Distributor Anime Limited Discussion Thread
- Thread starter jonno394
- Start date
burtkenobi
Dandy Guy, in Space
I think I missed my renewal date... Again. must check and see if I at least broke even.
Buzzkillington
Cardcaptor
I don't think this is true, I asked Hanners about it on the discord a while back and he said...
Gemsy-chan
Shinigami
Mines not been dispatched either.I’ve still no dispatch notice
Yes I’m getting impatient but it’s been delayed too long!
From the looks of it, I suspect AL is dispatching copies of CCS to the international folks first so they can get a heads start on receiving the set since it'll take a while.
I expect the UK folks to receive their dispatch notices tomorrow.
Meanwhile, Emma: A Victorian Romance and El-Hazard: Alternative World both dispatched.
I expect the UK folks to receive their dispatch notices tomorrow.
Meanwhile, Emma: A Victorian Romance and El-Hazard: Alternative World both dispatched.
Violette
Student Council President
Hmm...An post have failed memy Belle is on its way back to AL
I'm still waiting on an order from MVM that cleared customs 2 weeks ago no, no movement on tracking since and no response to email enquiries.
One thing I'm really curious about is if we can get a refund on the VAT and fee we paid when they screw up, we obviously should but my guess is we'll have to jump through hoops to get it if we can at all...
I've had I think 4, maybe 5 packages slip through customs, but for the most recent few they've sent the invoice after delivery, more than a week after for a couple of them, still haven't paid those, part of me is wondering if the above package is unofficially being held "hostage" until I do pay the outstanding ones.
awadama
Mad Scientist
AL need to put some information about (Un)Limited on their FAQ - it kinda seems like they're being deliberately vague in the hope people will forget (or not be able to work out how) to cancel their subscriptions.
Sometimes it feels like the only way to find things out is to post on here and hope someone sees your post who also happened to see a message about it on Discord once.
(Maybe remove the Christmas sale update from the top of the FAQ too!)
Sometimes it feels like the only way to find things out is to post on here and hope someone sees your post who also happened to see a message about it on Discord once.
(Maybe remove the Christmas sale update from the top of the FAQ too!)
sniper_samurai
Time-Traveller
Those tracking numbers on MVM packages that usually start with UH are only used for Customs purposes, they don't work for location. For customer service try a dm on Twitter to @postvox
You can get it refunded but you have to put in a dispute to do so and can take 2 months. If they still haven't done so you can file in the small claims court but it costs €25 to do so an is probably more than the amount charged.
Violette
Student Council President
Huh, I was sure I could track other MVM items until delivery with those, but you're right, I checked other recent ones in my email and they all stop updates after customs clearance despite long being delivered since.
I'm not quite desperate enough to create a twitter account for this just yet.
Jaysgba
Combat Butler
This is a constant frustration for me, being banned from the Discord. I always have to ask my brother if there any updates from the Discord that he thinks I should know about.
ussjtrunks
Hunter
If you go through an post Facebook they will give you an email to get vat refundedHmm...
I'm still waiting on an order from MVM that cleared customs 2 weeks ago no, no movement on tracking since and no response to email enquiries.
One thing I'm really curious about is if we can get a refund on the VAT and fee we paid when they screw up, we obviously should but my guess is we'll have to jump through hoops to get it if we can at all...
I've had I think 4, maybe 5 packages slip through customs, but for the most recent few they've sent the invoice after delivery, more than a week after for a couple of them, still haven't paid those, part of me is wondering if the above package is unofficially being held "hostage" until I do pay the outstanding ones.
Lucky_Deity
Dragon Knight
CCS has been dispatched for me as well now!
RadFemHedonist
Guild Member
My CCS set has just been dispatched too! 
I just received an email regarding Future Boy Conan: Part 2 - 4K UHD + Blu-ray Collector's Edition. The main text reads as follows:
“We're contacting you to let you know that the release date of this item has now moved to October 10th, 2022.
Unfortunately we have been experiencing unavoidable delays in the production process, and as such we've needed to reevaluate the release date to accommodate for this. We apologise for any inconvenience or disappointment that may be caused by this, but please know that we appreciate your patience and strive to produce the best product possible for you.”
“We're contacting you to let you know that the release date of this item has now moved to October 10th, 2022.
Unfortunately we have been experiencing unavoidable delays in the production process, and as such we've needed to reevaluate the release date to accommodate for this. We apologise for any inconvenience or disappointment that may be caused by this, but please know that we appreciate your patience and strive to produce the best product possible for you.”
RadFemHedonist
Guild Member
