Wow... no bubble wrap, that’s why I liked UP1 they used loads on my Gundam Wing and AoA sets well mostly packaging paper but was tightly packed and then the AoA sets packed in bubble wrap. And that was only a domestic shipping.
I've spent just over £800 on the g&r lock&loaded boxset and it was extremely well packaged.This seems really strange tbh. I could never picture myself getting a reply with getting told to destroy the item, that acutally is already faulty. This doesn't really seem something a representative of a distributor would tell me.
I'm shocked as well, because yeah, it's just a chipboard, as you mention, just a piece of cardboard with some letters on it. All the times I've asked for replacements (idk 4-5 times?), they either tell me to give it away or throw it out. Mind you, I live in Denmark, but some of the replacements I've asked for was from the UK.
As you said yourself, you aren't really guaranteed that the representative actually has some replacements ready and boxed up. And why should this be a problem? - you had even offered them to pay for it, I really don't see the problem lol. What does Sentai get from this? - litterally nothing, right?
It's a damn expensive set, I have never used that amount of money on anything in the physical media world. But if I ever did, I want it to be in damn perfect condition!
Please keep us updated on the situation. Try posting here as well, I can see you have a user on the site.
I'm not trying to be funny but it's the risk take when you import a release that's licensed for a specific region unless you go through an importer.I got yet another email this morning asking me to confirm whether I destroyed the sets or not. I would like to add I had given up last night and made my peace with it, people being on my side of this lunacy helped me feel sane again after dealing with this craziness.
Anyway yeah I got another email so I just replied that yes I had destroyed them. Without the evidence of doing so because I figured well maybe that was all that was needed. But no I got a quick replay with a screenshot of a prior exchange with an arrow pointing to the word pictures. I'm not making this **** up people, this is how condescending this has become.
So anyway I decided to unfortunately give them my mind alittle bit. Using examples why what they were asking was illogical along with a full rundown of how poorly they shipped this set etc etc. I'd been restrained this whole time but honestly I didn't care anymore, I wasn't going to do what he wanted so I just burnt the bridge, or I suspect I have.
I certainly won't be buying from Sentai's store again, at least not anything that comes in packaging that isn't a basic blu ray case.
What a weird and frustrating 24 hours this has been. I'm mostly annoyed by how illogical the request is rather than the replacements not being issued. It's amazing what companies can get away with and it's equally amazing just how important 4 empty cases is to Sentai Filmworks and the Japanese side of things. 1001 sets CANNOT HAPPEN, UNDER ANY CIRCUMSTANCE!! lol.
But they didWhy are people providing excuses for Sentai? If Anime Limited or mvm did similar they would get torn to shreds. Bizarre behaviour by Sentai, I'm also baffled why a 30 year old show is treated like like the Crown Jewels.
But how much was the Your Lie in April box compared to the $800 dollar set?Anime Limited with Your Lie In April replacement box scheme asked for people (or at the very least me, I don't know who else this applied to) to destroy the box, writing a unique code along the front of the box.
If a rep confirms they will send a replacement, what does the original price matter?But how much was the Your Lie in April box compared to the $800 dollar set?
It wasn't hidden, it was posted on an open forum. I know as I've applied for the replacement schemeAL also has a replacement scheme for Your Name they hid on a forum and is very slowly taking an update because they don’t want people to claim because it would cost them a lot of money AND they will want us to send the discs back when they finally release the replacement
It is hidden in comparison to other ones and I know that’s why they only got like 200 cases compared to the 20,000 or so sold. This is a “normie” film putting it on a hardcore anime only fan is unacceptable and saying they are so stupid they won’t notice is just so so insulting and annoys the hell out of meIt wasn't hidden, it was posted on an open forum. I know as I've applied for the replacement scheme
If AL want my disk, fine, if they want me to damage it, also fine. Either way I'd expect a replacement if they said they would give a replacement... just like Sentai have said they will replace
That definitely wasn't what most experienced. From Your Lie in April Part 1 – Replacement Scheme – All the Anime:But they did
Anime Limited with Your Lie In April replacement box scheme asked for people (or at the very least me, I don't know who else this applied to) to destroy the box, writing a unique code along the front of the box.
— What should I do with my ‘original’ copy of Part 1?
That’s ultimately your decision. We are not asking for anyone to send their original copy back but all we ask everyone is to please not give or sell it to anyone else. We don’t want others to be impacted by this, so perhaps you can use it as a display piece or similar.
If you're 100% confident that @Jeremy Graves or @anime_andrew DID NOT ask for me and other people to do this, then you would have no issues with me tagging their name in this threadThat definitely wasn't what most experienced. From Your Lie in April Part 1 – Replacement Scheme – All the Anime:
That's not what I said. I said that most people weren't asked to destroy their YLiA, and that I am confident of. I certainly wasn't, and there was nobody on here that I saw mentioning that they were asked to destroy theirs around the time of the replacement either.