UK Anime Distributor MVM Entertainment Discussion Thread

[Girls with Guns]

Hey now, I just want to know how everyone is obtaining all that Liquor-ish stuff from two underage high school girls... They must be sneaking it from Mizuki's stash hidden in the back room of the cafe...

 

[MVM]

I'd hope so. Wish they actual could show details.

Unfortunately this won't have the CDs, just the booklet.

 

[Takei Daloui]

Unfortunately this won't have the CDs, just the booklet.

Damn. Well can't be helped.
(I also might have bought the JP version ages back so all I've been waiting for was an english version anyway that wasn't Aniplex prices.)

 

[Paranomia]

Is it just me or is their website having problems?

 

[Rena Ryuugu]

I had a problem when ordering the mystery blu rays, as the payment has a error going through but the money was still taken.

 

[SkwigglesWorth]

Probably worth message them to find out exacltly what the error is, unless its a card issue problem (but sounds like a compatibilty issue with you and there system of sorts). There usually pretty quick to respond (obviously during working hours though).

Contact us

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www.anime-on-line.com

 

[Nepkiwi]

Think they do better with the mystery box blu rays compare to last year?

 

[Rena Ryuugu]

@SkwigglesWorth thanks for that I did write a message on the order page, and got a reply saying, I shouldn't have anything to worry as there have been a few technical problems.

 

[MVM]

Yes unfortunately the admin side is experiencing technical issues at the moment. Naturally trying to get it fixed asap. The retail side is working fine and we're receiving emails to confirm orders and payment, however customers might not get a confirmation email from us, but I have been informed it shows up in the order history. I'm not 100% sure if the email will go through once the admin side is back up and running though. Naturally this also affects being able to mark orders as shipped, so some customers might get their goods and then get an email to say its shipped/completed.

That and along with delayed/partial parcel deliveries....-_-

 

[SkwigglesWorth]

Yes unfortunately the admin side is experiencing technical issues at the moment. Naturally trying to get it fixed asap. The retail side is working fine and we're receiving emails to confirm orders and payment, however customers might not get a confirmation email from us, but I have been informed it shows up in the order history. I'm not 100% sure if the email will go through once the admin side is back up and running though. Naturally this also affects being able to mark orders as shipped, so some customers might get their goods and then get an email to say its shipped/completed.

That and along with delayed/partial parcel deliveries....-_-

Actually Just made an order with this error.

So I will put up visual for what to possibly except:
Order Page > through to PayPal login and payment methord > Pay button in PayPal >


DON'T Click "Pay with PayPal" button again as Iassume this will just create a 2nd duplicate order (Although when i went back to the home screen, cart was at 0, so might be fine, but probably best to just not test)

And as the message says check your orders page / Order history Page > and there it is Payment accepted
So my assumption is this has gone through fine and they/MVM will ship when they next do there dispatches



EDIT: Also got a PayPal email of payment sent, but no email confirmation from MVM (Which was what MVM mentioned might happen with emails being sent out due to admin issue)

 

[MindGameCider]

Thought I'd share here but the DVDs are not being filtered out for some reason!