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  1. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    It basically would have cost far more to get all the cuts made, which would have then made some scenes/story look out of place to make you think "am I missing something etc", then to get the discs remastered, re-approved and resubmitted. It would have been a very costly headache to sort out so...
  2. MVM

    Upcoming UK Anime Blu-ray & DVD Artwork

    These will all be up to order on Friday .
  3. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    Please note we order in an initial amount of stock beforehand with new deals, then order again on Monday after counting weekend orders. Stock takes two days to reach us and depending on when it arrives we usually get orders shipped Wednesday afternoon/Thursday. In this instance, stock arrived...
  4. MVM

    UK Anime Distributor Crunchyroll/Funimation/Manga UK Discussion Thread

    It's now available retail wide so prices may vary - it was meant to be announced on Friday but Amazon jumped the gun making them available too soon.
  5. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    Part 2 is deleted. We'll most likely be doing a complete standard set at some point.
  6. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    Yes, unfortunately Sentai had always released standard editions first, THEN a CE months after which never made sense. Luckily for the most part with licenses we've managed to do the CE first, but Dungeon S4 and Made in Abyss S2 were rare occurrences of having to release the standard first...
  7. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    it's help@anime-on-line.com.
  8. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    We've been informed the new version will be in stock next week, so should start shipping anytime after that - apologies on the delays!
  9. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    I was personally away all last week, so more than likely the manager just simply forgot to send a message and explain. I replied to your email message as stated yesterday and am still waiting for the dispute to be cancelled so a partial refund can be applied accordingly.
  10. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    We ship as and when stock is in, unless requested to ship all items together.
  11. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    We've emailed you back on your email query. As you emailed on the bank holiday weekend, we would have appreciated you waiting for us to respond before creating a case dispute at the same time.
  12. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    Release date remains the same.
  13. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    We'll be getting some inlays sent to us to send out to customers should they want the amended inlay. Just drop us an email.
  14. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    Yes annoyingly it was to do with the art colouring, it wasn't the usual format and for some reason it caused the L to be missed. We'll be looking into getting remaining stock not shipped fixed.
  15. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    No plans for us sorry.
  16. MVM

    UK Anime Distributor Anime Limited Discussion Thread

    As a fellow Hosoda fan I too am looking forward to this. Was surprised to see it show up for initial release in Jan, considering the US release date isn't until April.
  17. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    Yes we apologise for the issues. Our main concern that we're trying to work out is the emails. You'd think upgrading would be better not worse -_-
  18. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    As it had been well over a year since listing and with no word of it actually getting released we had decided to cancel and refund the few orders we had and delist it until it (if) gets a new release date.
  19. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    We're aware of the email issue and in the process of fixing.
  20. MVM

    UK Anime Distributor MVM Entertainment Discussion Thread

    Unfortunately as it took forever with getting nowhere and our license for the movie box set has now expired, we've no plans to re-license.
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