It's a general observation over the years. A number of AL titles have required exchanges but if anyone points out a Gundam title has a packaging error, booklet typos or lower res video, we just get told to accept the product as is. The only case I can recall different is when US fans informed rightstuf their SEED HD set was using the TV broadcast masters instead of the home media ones and because the AL version hadn't shipped yet the choice was made to delay it until the corrected masters were available.
I'm not trying to pick a fight here. I've made some posts in recent weeks about hoping certain recent investment translates to extra hands to lighten the workload for existing staff and that's said out of concern, not snark. But at the end of the day, any given product has to standalone and when there's long droughts in something a company has chosen to brand as a Collection, it's frustrating to feel you're paying for inferior product and then being effectively told it's better than nothing. I think there's a misconception I think AL should only be working on this one specific franchise but that's never been my stance (I've bought stuff like Eizouken, Utena, Violet Evergarden, etc). I just continue to get frustrated at what (to me at least) feels like an imbalance. I'd love to buy these releases, adore them and rave to others about them.
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