Hi everyone,
If you have been to the London Expo before you may well have seen that some of the traders selling dodgy goods on their stalls. Here are some tips to help you avoid getting ripped off by any dodgy traders which might be at any future London Expos.
Firstly, be suspicious. If anything looks even remotely suspect then don't buy it. Dodgy traders will soon give up if no-one buys their dodgy goods.
If you do want to buy something then make sure you ask for a full receipt. If you don't have a receipt or other good proof that you bought goods from any trader then Trading Standards won't be able to help you get your money back. No proof, no redress.
If a trader says they won't give you a receipt then don't buy from them.
If a trader says that they can't give you a receipt because they don't have the means to then ask if you or a friend can photograph or video the transaction so that you have some proof of purchase. Again, if the trader says no then don't buy from them.
Should you still feel like buying something even if you think it is counterfeit (which includes so-called 'unlicensed' goods) then consider that you will be paying a great deal more for it than the trader did when they bought it. For example, you can buy counterfeit plush toys from fakers in China for three to four US Dollars. That's roughly three pound. Traders usually sell them here for anything from sixteen pound upwards. That's a hefty ripoff and profit for a fake.
Report any traders/shops you see selling counterfeit goods or things like Region 1 DVDs to your local Trading Standards via the Consumer Direct website: http://www.consumerdirect.gov.uk/
If you take any photos of counterfeit (fake and unlicensed) goods which also show which stall they were on and can say how you know they are fake or unlicensed then please make them available to Trading Standards and post them around the various community sites and forums so that everyone can see for themselves.
Report traders that you see selling dodgy goods to ExCel itself via their visitor feedback email address: visitorfeedback@excel-london.co.uk
It doesn't matter if you aren't able to name which stall when you complain to ExCel. General complaints will get the message through just as well.
The more of us that complain and kick up a fuss the quicker the dodgy goods will be gone, so please help the community to chase the fakers out. Some of us (yes, including me) have already made complaints to Trading Standards and so on after the May Expo so you won't be on your own when you complain. We can get rid of the dodgy traders and shops that are giving the whole community a bad name, so please stand up and be counted.
If you have been to the London Expo before you may well have seen that some of the traders selling dodgy goods on their stalls. Here are some tips to help you avoid getting ripped off by any dodgy traders which might be at any future London Expos.
Firstly, be suspicious. If anything looks even remotely suspect then don't buy it. Dodgy traders will soon give up if no-one buys their dodgy goods.
If you do want to buy something then make sure you ask for a full receipt. If you don't have a receipt or other good proof that you bought goods from any trader then Trading Standards won't be able to help you get your money back. No proof, no redress.
If a trader says they won't give you a receipt then don't buy from them.
If a trader says that they can't give you a receipt because they don't have the means to then ask if you or a friend can photograph or video the transaction so that you have some proof of purchase. Again, if the trader says no then don't buy from them.
Should you still feel like buying something even if you think it is counterfeit (which includes so-called 'unlicensed' goods) then consider that you will be paying a great deal more for it than the trader did when they bought it. For example, you can buy counterfeit plush toys from fakers in China for three to four US Dollars. That's roughly three pound. Traders usually sell them here for anything from sixteen pound upwards. That's a hefty ripoff and profit for a fake.
Report any traders/shops you see selling counterfeit goods or things like Region 1 DVDs to your local Trading Standards via the Consumer Direct website: http://www.consumerdirect.gov.uk/
If you take any photos of counterfeit (fake and unlicensed) goods which also show which stall they were on and can say how you know they are fake or unlicensed then please make them available to Trading Standards and post them around the various community sites and forums so that everyone can see for themselves.
Report traders that you see selling dodgy goods to ExCel itself via their visitor feedback email address: visitorfeedback@excel-london.co.uk
It doesn't matter if you aren't able to name which stall when you complain to ExCel. General complaints will get the message through just as well.
The more of us that complain and kick up a fuss the quicker the dodgy goods will be gone, so please help the community to chase the fakers out. Some of us (yes, including me) have already made complaints to Trading Standards and so on after the May Expo so you won't be on your own when you complain. We can get rid of the dodgy traders and shops that are giving the whole community a bad name, so please stand up and be counted.