They don't have the geographical coverage that they used to, though. They closed their Woking store, the one closest to me. I didn't necessarily buy a lot there but I'd pop into it whenever I was in town and see what was out or what was on offer. And even if I didn't buy something there, sometimes I'd still make a note of what to buy online after actually having seen the product on the shelf. Now my nearest store is Guildford. Still nearby but it's somewhere I go for specific shopping, not just when I walk into town to browse. And I suspect other areas are similar. And between that and the complete high street demise of Zavvi, the potential impulse purchases for anime have gone way down. Amazon is great, and where U do most of my shopping anyway, but I don't randomly encounter things the same way you do in a store.