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Hey everyone. Just to quickly dive in and clarify, there's a few bits and bobs of maintenance happening on our site at the moment. So you may notice the odd things awry; paypal being one of them. But don't worry it'll be back once that's all sorted 👍

I'm not Hanners, but I can at least provide some update on this. We've been told by the distribution centre that all remaining 12 Days orders are being dispatched over the next few days (including yesterday as well.) But, regarding dispatch notifications, if I'm being honest we'll likely only...

We'd like to have shared it but it's not currently approved so we couldn't. Our hands a bit tied on that, sorry.

Just to put this out there, they haven't shipped yet. There was a small admin error that meant some people received dispatch notifications soon after ordering during the first hour or so of Day 6. Has been rectified now in the order history itself, but please disregard that email (and anyone...

I've no context for the emails you've mentioned (and also can't tell your real name based on your forum profile name), but I am working my way though a slew of emails on that subject. So hopefully one of yours will be included :)

Hey guys, Have been away the past the week, but just to quickly jump in and touch on a few topics that have been mentioned - re: Black Friday at AllTheAnime.com? In short, no. But that's because our 12 Days of Christmas offers will be returning starting 1st December~! (And yes, we know that's...

Hey all. Hope all is well. Just wanted to touch base on a few things post MCM as I know a few of you have various questions about various things; hopefully this will tackle some of those until the entire team is back in the office and we’ve got our feet on the ground following MCM London...

I put a note in the listing on our shop for the zavvi variant design version but just to make a note here as well, we recently received a delivery of returned unsold units of that version, so it's now available on our shop as well as zavvi. So though the 'blue' design version is part of the...

The Deluxe Art Book won't be available separately - is exclusive to the bundle only. We only highlighted the SRP of the book to show how the costings break down.

But that’s the risk you take with any sale anywhere on the internet though, isn’t it? Has happened to me personally with things I’ve bought on more than one occasion before. We were trying something different with these sales. And besides, just because something was on offer in this round of...

Just to chime in quickly, if you bought something as part of the BOGOF you’re not being undercut pricing wise. It works out the same price if you split the cost of the two items you bought in half. Come on, you guys know we aren’t monsters 🙂 we purposely made sure that wouldn’t happen 👍

Corrected.

Re: ZERO Part 1 unboxing Merry Expo everyone~! 😅

As far as I'm aware, it's 500 units only. Worth noting that the Collector's Ed. of Tokyo Ghoul Season 1 sold out prior to its release, so that's definitely happened before.

Said this to someone on twitter, but just to make a note of here as well, while there have been releases of Love Live in the past, data indicates it may not be as rabid for home video as some perceive. We’d love that to be proven wrong though! We’re big fans of Love Live though. And if demand...

If there were to be a release of either - which is something I hope we'd be able to do - it's certainly something we'll look into but ultimately we can only work with the materials we're supplied with.

he he! Corrected :D

Hey guys, just wanted to jump in, re: Persona 3 Movie 2 discs to clarify a few details on replacement gubbins. The disc issue in question is relating to the audio and only impacted a select number of people who bought Collector's Edition version. (I.e. the version of movie 2 that's now...

Have tried using the tracking number provided?

Hey all, just dropping in quickly to let everyone know on here know that every Mystery Box has now been shipped. I've literally just put the rest on a truck and they've been taken away. (Now to get back to a boat load of other stuff. See ya.)