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Heya! We'll be doing online panels they'll be airing at MCM Comic Con but we'll not be there in person this year - little bit early for us to be returning to physical events as we're in the middle of an office move and a bunch of other big projects / factors. But there's something from us to...

The HMV spiel bit at the bottom is a sticker that sits on the plastic wrap - so will come off when you open it as a heads up so the front is exactly that - just the NERV logo on front! Best, AP

We'll have more news on screenings shortly - just wrangling some last details first. But it won't be the only way to see it - just a matter of what and where! More info soon! Very best, Andrew

Heya! I can answer that for sure - it uses the same video material as the Official 2019 version does so it's not using any old DVD masters :). Hope this helps, AP

Cinema choices really come down to the chains themselves deciding to support a film as opposed to a conscious choice from ourselves there as a heads up! We'd rather every chain be involved as there are some stronger in areas than others (for example, all the way through my Edinburgh Uni life...

Funny you should say that...but while can't tour everything of course but alongside the online element we're also branching outwards to engage people who can't make the distance as best we can this year! Stay tuned for more info in due course there - it'll no doubt not be what everyone wants...

Hello folks! Brief message from me while I work away in the background! Re demand forecast: Our previous Ultimate Edition in the UK runs at 1,000 units and always sold through a good number before launch but never all before as an Ultimate retails for a higher price than our usual releases (of...

Hahaha, indeed it has not. Looking into this - stay tuned folks! - Andrew

In my entire history of making Ultimate Editions - we've never had one that sold out before release date. This is helped by when planning the quantities for these editions, we always prefer to round up than round down especially with the well loved titles. Even when faced with extremely high...

Hey, wanted to let you know that we very much hear folks re: communication about our upcoming Evangelion release. This is the challenge inherent in an announcement of an announcement, and while it's not how we normally would do things, this is a joint release across three continents and for a...

We're always adjusting how we do the ones outside of Christmas time (this was the first one we did with new product launches like this in a non-festive sale). Tweaks are made based on feedback both external and internal going forwards too so you can rest assured we've paid attention to what...

Hopping back in folks! Been busy++ so not been able to check in as much - but figured I'd surface briefly to catch up as much as I can - apologies if I miss stuff. Eureka Seven and Wolf's Rain Ultimate's were during a phase of me investigating formats that work. In that case the concept had...

Alas, those are not available to include - alas the extras available for Your Name haven't changed since release or I'd definitely love to include them! Short films are a separate (and complicated in the case of the commercials) set of rights so can't be added just like that either. Never say...

Personally I'm a sucker for vocal tracks like "Many Stories" and "A Tale of the Moon" were absolutely made for vinyl I feel - but I totally get everyone's mileage varies for music :). For me the other thing I adored about Beastars was the art though - which is why there's a 31.5cm x 31.5cm...

Jumping through a bunch of things before I clock out for the festive season! Definitely noted on feedback from folks (hello @Mangaranga especially!) I think it's been covered by you but worth people keeping in mind that what was pointed out re QC is correct - comparisons to other versions of...

I mean, the reason they didn’t use them is they used the same basic master from Madman. If you follow that logic along then their master was finished long before we announced what we were doing. At that point there would have been no point in them checking our version... AP

Everyone is working double time to get everything out before Christmas time if at at all possible here and we're striving to do that before Brexit o'Clock. When stock does ship tracking numbers are sent so you should be able to follow that. If it hasn't shipped already though it is unlikely to...

We were mostly inundated as the holiday period crept up (most of the team are off as of Friday) but I know the shop emails are being checked through still so somebody will be back with you asap they can. Don't worry - if you've emailed us we'll be back with you and try to solve the problem...

I can answer that one - it's because fulfillment of orders with mixes of pre-order and catalog stock requires manual sorting of orders and logistics to do. While we strive to do this on a regular month our Christmas sale is an exceptionally busy period for us (as with most people it's a massive...

Allow me to chime in on this one folks (for those who haven't had a mail-out yet as anyone pre-ordering will be getting a message from our shop this morning too) ! The video materials we have from source are a lot trickier than normal ones and on evaluation it will be hard to get a better...