AstroArcher
Completely Average High School Student
Sent them an email with pictures of the slip. Hopefully they can explain what happened.
UK Anime Christmas Sales for 2025 [Anime Ltd's 12 Days of Xmas + More]
- Thread starter SkwigglesWorth
- Start date
defcombeta
Hikikomori
Just joined to chime in.
Got my first confirmation email this evening. On clicking it and checking the order noticed UPS not royal mail is the carrier ( that would have been an post here in ireland). Got one hell of a panic attack on reading that one. UPS pile on the charges here in Ireland when importing without IOSS. i have found them to be a nightmare to deal with in the past. I hope the fees will not be insanely high but it was only around a 70 sterling order. I just have a sinking feeling right now.
Got my first confirmation email this evening. On clicking it and checking the order noticed UPS not royal mail is the carrier ( that would have been an post here in ireland). Got one hell of a panic attack on reading that one. UPS pile on the charges here in Ireland when importing without IOSS. i have found them to be a nightmare to deal with in the past. I hope the fees will not be insanely high but it was only around a 70 sterling order. I just have a sinking feeling right now.
sniper_samurai
Time-Traveller
Last time the fee was something like €19.00 ex vat for customs clearance from UPS for Ireland. That was about a year ago so has probably increased since then.
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It's 15,70 EUR + VAT on those charges in Germany. I would expect something in the range of 18-20 EUR in total in your country (+ the VAT that is owed on the items themselves).
My order arrived yesterday (should have arrived a day before but UPS just didn't come that day). Packages looked a bit rough but inside the items were thankfully bubble wrapped and nothing got damaged.
defcombeta
Hikikomori
Thanks for the replys.
Might have jumped the gun sending an email to all the anime, ( panic attack does that ) would have preferred royal mail/ an post, if i am not home , i just have to stroll over to the sorting office and pick it up ( about 10 min walk from my front door here in cork). I just find UPS a pain when you miss a delivery.
Might have jumped the gun sending an email to all the anime, ( panic attack does that ) would have preferred royal mail/ an post, if i am not home , i just have to stroll over to the sorting office and pick it up ( about 10 min walk from my front door here in cork). I just find UPS a pain when you miss a delivery.
AlmightyAllan
Completely Average High School Student
I see you Anime Limited. We'll played. Love it.
Choice of shipping carrier is usually defined by size/weight - once we hit certain limits it's not feasible to ship with Royal Mail so it automatically gets processed via another courier (UPS, DHL or FedEx depending on location etc).
Royal Mail is always our default, but larger shipments need to go via other means.
sniper_samurai
Time-Traveller
I don't think that's the issue, the main problem is UPS have by and far the highest disbursement charges once it arrives in country.
For Ireland FedEx is €12(or 30% of the tax charge, whichever is higher) upto a max of €15, DHL is between €10 and €15 depending on value. Both of those carriers charges are including VAT, UPS on the other hand charge €19 ex VAT leaving you with a disbursement charge of €23.40 inc VAT, at least €8.40 more than the max charges of the other carriers.
UPS is by far the highest, yes, not that others are cheap. Wish the orders would be pre-declared by the shop. Would save a ton of money.
In my case UPS is significantly worse. The charge for the service is 30€ + whatever the customs are. So for my latest order I ended up paying 75€.
sniper_samurai
Time-Traveller
You still have the VAT on top of that too. It cost me €36.24 for the disbursement and VAT charges on a parcel from AL that cost £52.48(€64.06 after conversion) ex VAT.
The charge for Macross Plus(£89 ex VAT) alone was €46.33 including the disbursement fee.
timemeleer
Completely Average High School Student
still waiting on bigger orders to move.. its friday today so still fingers crossed theres some movement today
HeavyD
Completely Average High School Student
I'm seeing some numbers here are that are straight-up nasty. Royal Mail's partner over here is PostNL (Netherlands), and that starts at €10 if there is no VAT (so below 150 euro), above that it's €16. I've not yet had the "privilege" this year of getting something from UPS/DHL etc that comes above 150 euro.
I do remember a big order from cdjapan a couple of years ago where it was shipped by DHL Express, and I got hit by a €180+ customs charge because they have this nasty system where they go "after 6 items we gonna charge x euros per extra item", and that escalated the costs VERY fast.
I do remember a big order from cdjapan a couple of years ago where it was shipped by DHL Express, and I got hit by a €180+ customs charge because they have this nasty system where they go "after 6 items we gonna charge x euros per extra item", and that escalated the costs VERY fast.
sniper_samurai
Time-Traveller
An Post here have doubled their fee in the last 18 months, prior to September 2024 it cost €3.50 per parcel, until September 2025 it cost €4.95, until the start of this month it was €5.95 and is now €6.95.
Doesn't help that Ireland is the most exposed EU country to customs fees for personal shopping as nearly everything comes from a UK retailer due to most companies treating the UK and Ireland as the same market.
UPS did 16 euro and 5 cents handling fees for two of my orders, so that seems to be their rate. Note that one of the orders was over 200 Pounds.
sniper_samurai
Time-Traveller
Shouldn't really matter for AL orders as blu rays are 0% rated for customs duty.
You still pay 21% VAT regardless and because you have to, the shipping company goes: well that's administrative stuff for us, 16 bucks please.
Also, I can't find the exemption for DVD/CD/Blu rays anymore. Weird.
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sniper_samurai
Time-Traveller
I meant about the €150 limit on customs duty, which the EU are removing in July, VAT is unavoidable.
Unfortunately the removal of that customs threshold will be adding a flat €3 charge for parcels under €150 when implemented until they rework it in 2 years time.
This means evertime we import something we'll now pay (€3 or duty rate depending on value) + disbursement + VAT, there's also VAT on the duty fee as VAT is applied on (value + duty)
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