Really good points here; the growth of the UK and European manga and anime market is something I've followed over the last few years or so.
While sales of physical media are declining generally,
physical anime merchandise (including anime-related home video) is actually increasing, and is predicted to grow in Europe to $9.05 billion by 2030, with an average increase of ~11% each year.
Hence Toho's move to gain various global distributors (they know that boutique physical media is an increasing market, so they want to be in prime position to take advantage). A major Japanese studio wouldn't be making such moves if they felt there wasn't significant money to be made.
It's the same kind of growth that we're seeing in the "boutique" Blu-ray renaissance more generally, so-to-speak (think labels like Arrow, Second Sight, Radiance, 88Films, Criterion, etc). All these distributors (Anime Limited included) have realised it's better (and easier) to sell 3,000 copies of a fancy collector's edition for ~£50 than to try and sell 15,000 copies of a standard edition for £15-£20 to a more casual consumer, for example. Not only this, but these labels have built up credible direct to consumer store fronts, so they no longer
need to go through Amazon, HMV, or other retailers where their profits are eaten into.
Ever wondered why steel books have exploded in recent years? Well, that's because in 2025,
steel books made up only 10% of all 4K Blu-ray titles, but made up 18% of the total revenue for 4K Blu-ray that year, with an average retail price of £32! Steel books, limited/collector editions, this is seemingly where the money is in the physical market now.
I think what is driving this growth is the volatility of streaming services; one month a film or show you want to watch is on one streaming service, the next it has moved to another or now entirely doesn't exist on any official platform, for example. Not only this, but I also believe the desire to permanently own almost an 'artefact' or museum piece of your favourite TV show or film (something that isn't at the whim of a streaming service) is also driving this market shift.
I think you're exactly right about people generally underestimating the size of the market and the number of interested customers. It's easy to fall into the trap of thinking it's only the people on social media, Discord, and places like this who are potential customers. In reality there are thousands upon thousands of interested customers who simply aren't on social media or do not post online.
It's no coincidence that when you walk into a HMV nowadays there's a big anime section and also a large section for labels like Arrow and the like - it's simply where the market and the money is now. There are a lot of people willing to pay £30~ for a 20 year old film or series in pretty packaging, as opposed to a bog standard release of a disc in a simple amaray case for £10.
As for the logistics of Anime Limited's sale this year, it of course wasn't ideal. You would hope that a multi-billion pound company in Toho would be able to help upscale Anime Limited's capacity to pack and send orders in the future - especially since Toho now have a London headquarters.
AL are clearly growing as a business, but their delivery logistics is seemingly still at the level as if they were a small, niche independent company. Anime Limited has come a long way since being founded as a small, independent company; they're now part of a global distribution system and working with some of the biggest players in the game.
And with that, you would hope AL's infrastructure would develop with it. But I guess we'll see. I do think overall that Anime Limited do a better job than most labels (when there are significant disc errors we get replacement discs, we get emails if there are delays to pre-orders,
bubble wrap as standard in packages!, etc).
Things aren't perfect, and of course there's always room for improvement, but as far as boutique labels go, I'd say AL is one of the better ones out there. You only have to look to the likes of customer complaints directed at companies like Arrow to realise that it could be
a lot worse. However, I do hope the Toho backing allows AL to become more efficient and provide an even better service for everyone - and hopefully Suzume on 4K one day!