Unfortunately this one is no longer on our slate, as it wasn't something we were ultimately able to bring to fruition on home video - a real shame we know, and an unusual case, but these things happen from time to time.
After a daring, Mission Impossible-style high-wire raid into our production department, I managed to sneak in and assign myself as the product manager for Project A-KO (I'm only half-joking; I am handling this one but it didn't require any high-wire antics). So that's currently in progress and...
Yes. 😅
I feel like we've been teasing things for a while (and there is always Gundam news on the horizon), but we are still working on things here so hopefully we'll be able to share something soon).
The 4K release will be exclusive to our Collector's Edition and the Zavvi Steelbook for the time being - there will likely be a standard 4K release at some point, but that will be some way further down the line.
Royal Mail tells us that there have been long delays with shipments to Ireland and customs processing recently, so it seems like everything there is taking an eternity unfortunately.
She is the main female character, like her or not. ;)
Joking aside, artwork choices will always be subjective, and also dependant on the assets and materials we have available to make the best use of artwork we have in a coherent way.
In GATE's case specifically as it's a topic of discussion...
Drop me a message about this - we certainly haven't deleted any accounts (nor are we able to, accounts can't be deleted when they have orders against them), so I suspect something automated has flagged your account due to the dispute, so I can look into that for you. Apologies for the issues there!
We do have an automated response set up to acknowledge all queries - if you didn't receive one it may be worth resending your message, and if all else fails drop me a line on here.
According to our system this order had shipped, drop me another line if you're still having issues (unhelpfully Royal Mail tracking has been very unreliable of late so I can't see the full details on the shipment just now).
Unfortunately when items are shipped back as undeliverable, it's often very slow for them to arrive back - a batch of orders that Irish customs rejected in early December only arrived back with us on Friday for example. Our fulfilment centre is reprocessing and reshipping those orders as soon as...
From what I can see on our system the issue you got in touch about was resolved a couple of weeks ago and a replacement was shipped out for the item you had an issue with? Do drop me a message if you're still having issues though so I can take a look into it for you.
The Newswire only covers up to the start of Februrary - we'll be revealing our full February line-up as soon as we can. We have designs ready to go for the entire series, so it's really just working through disc authoring that's the only hold-up, and that's progressing apace currently.
As I've said to others online, I want to make sure this is a regular feature once again, and I've given folks my absolute permission to be bullied about it if it falls off the radar again! 😉
Honestly, we're pushing to have a newswire for February in full sooner rather than later, so it really...
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