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We're waiting on Sentai to release their Collector's Edition first to see what will be available for us to do (for some reason they release standard edition first, then CE).

Funnily enough we did look into it last year but response went quiet. Re-contacting again today to enquire and see what happens.

We were informed last week these had been removed, hence not on our site atm.

These aren't part of the sale, it's pre-release/new release price. These change to 20% on the 1st after they've been released. So for example Death Parade will remain at 25% until the 31st.

Sorry about that, send us an email at help@anime-on-line.com and we'll sort something out for you.

This has been nothing but a nightmare to do for us. Stock got shipped before it should have, which is why Amazon have stock (though technically they shouldn't be selling it as we did state for it to be put on hold). We're just waiting on one little thing to get finalised and it's just taking...

Just to let everyone know if you ordered on day 1 of our sale items, all orders will be done today, so keep an eye out for confirmation email (providing the whole order was just sale stock and not a mixture of pre-release/sale).

One more Early Bird to announce, but we'll also have a new license to announce, but the early bird for it won't launch until next year. It's one that has been requested/asked about so hopefully it'll please those asking for it.

Unfortunately there isn't much we can offer with shipping costs sadly. Brexit is the main cause of the issue, as well as Royal Mail's pricing.

Can confirm the early bird titles will stay at 40% until the sale ends.

Can confirm we've enquired into it, just waiting on response.

If you've placed one big order, yes it'll get shipped in one package. Multiple orders I try to find and put together, but the amount of orders to go through and trying to remember names is a time consuming task in itself!

I've now added all Early Bird titles in both 12 Days category and Early Bird category for those who weren't sure which was which.

Stock was finalised but something popped up at the last minute that had to put the stock on hold, unfortunately some had already shipped out. We're just waiting on this one little thing to be finalised and stock will finally be available to ship. 🤞

Everything will be added on Day 1 and remain until the sale is over or sells out. If we do add any additions it'll be mentioned on social media.

That's correct. So no worries in missing something, it'll give you 12 days to check through, research, save up etc.

Can confirm for this year's sale we won't be doing daily themed deals. We'll just be doing a straight forward 12 days sale from 1st-12th. As to whether we'll have new licenses to put up/announce, or a mystery bundle is unknown at time of writing.

As you had mentioned about using the credit slip to purchase Dororo, I had actually said I would issue the refund through the Dororo order, not issue a direct refund. But this has now been sent to your paypal email, just for the record.

There's some issues with Dog & Scissors that we're trying to sort out at the moment and as such it's temporarily on hold.

Can confirm we've no plans at present for this title - doesn't mean to say we or anyone else won't at some point, but it's certainly not present anytime soon.