I’ve had some trouble finding the right channel on Discord (not very proficient at using it) - appreciate any help with that. But my issue is they’ve sent me a wrong item. I clearly paid for something else than what they sent and I just want that fixed. I’m fine with waiting for a resolution...
I’m curious if any others have had trouble reaching someone for order assistance. I’ve submitted two website tickets (the first going back almost a month now) and started two direct conversations with people listed as industry reps, yet total crickets. I think I’ve done more than what’s required...
@Hanner @teetoni Hello. I’m not sure where you are in the request backlog, but I still need help for a 12/7 order I submitted a ticket for on 12/30: #163137.
I don’t know how to find you on any other social media, so let me know how best to connect with you. If you’re still catching up on...
@Hanners Hello. I’ve just registered on this site, so I don’t yet have the ability to start a conversation with you. I have two orders that haven’t had any movement since 12/7 and 12/12, respectively, as well as an order for which I received an incorrect item. I sent a CS request for the latter...
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