Recent content by Hanners

Usually, what we see happen here is that Royal Mail collect the parcels (which are collected in bulk due to the sheer number), then they don't get scanned on collection or receipt at the depot until they're processed at some stage further down the line. While there are occasions where parcels...

An official update on Christmas Sale shipping for folks: 12 Days of Christmas 2025 – Shipping Update – All the Anime

Arcane Season 2 Collector's Edition started shipping last week as soon as our stock arrived, and the outstanding orders will all be shipped out this week I would expect.

As I mentioned in my post above: We're currently asking customers to allow additional time for shipment of orders due to an incredibly busy Christmas period and a large number of pre-order products which also need to be shipped. At this time we don't have an ETA on any specific orders, but any...

We're currently asking customers to allow additional time for shipment of orders due to an incredibly busy Christmas period and a large number of pre-order products which also need to be shipped. At this time we don't have an ETA on any specific orders, but any orders will be shipped as soon as...

We're currently working on this - long story short, Amazon have somehow managed to order way more units than they were supposed to have access to and have basically taken allocations meant for other retailers (including a chunk of our stock), so we're working to get it back from Amazon and into...

Yes, checking everything daily - both of those are out of print.

Diebuster is the only wrinkle here - due to a major manufacturing error this has been delayed, I'm currently still waiting to hear back on how badly and whether this will impact shipping before Christmas. Will be updating folks as soon as we hear news though!

We're waiting to see if any more stock frees up, but currently as things stand the Perfect Blue Deluxe is out of print on our store, yep.

I imagine that'll be replied to shortly if it hasn't been already, but just to flag that we can't add items to an order once it's already been placed.

It's still something that I want to implement if at all possible, but it is also a time-consuming legal minefield that I have to journey through first.

I'm doing daily checks of stock - if something has sold out in our warehouse and we have more available centrally, I'm ordering more stock to replenish it and making it available on the shop again. If it stays out of stock for more than a couple of days that means it's gone, most likely.

Your wish is my command!

Thanks, fixed both!

Thought I'd updated the stock on this as there's more on order, but apparently I didn't. Fixed now!