Over 60% of orders from that first full day have shipped - most of those outstanding orders there now are very "complex" orders (i.e. large numbers of items, all of which are...
As others have said, anyone who wants a refund is welcome to contact us and we'll refund them in full, as per consumer law.
Our fulfilment partner closed their distribution...
The main issues here are twofold:
1. People want big releases as soon as possible - imagine the outcry if we'd delayed Arcane Season 2 into 2026?
2. The initial projections...
Honestly, this is a very fair point, and it's entirely on me - my focus before Christmas and now has been to keep on top of where we are in a factual sense, identify issues and...
We aren't - overseas orders are handled in separate batches to domestic ones (due to differing couriers and collection times), and there are exceptions in terms of shipments...
I'm getting this chased constantly, as we're still trying to claw back stock over-ordered by another retailer to retrieve the units we need for our (and other retailers)...
Due to changes in licensing restrictions, this will released will be The Place Promised in Our Early Days only - we can't include Voices of a Distant Star in this edition.
Definitely pre-ordering Love Live! Superstar!! Season 3. I hope it won't be the only thing I order from AL this year. Last year was such a disappointment for me personally so I...
I had a feeling AL may license Lupin Zero at some point but it took so long that I imported it but I'll get the CE and will likely sell the Sentai release.
I'll also be...
The plan was always take to a short break after Part 9 to work on the final Collector's set and the remaining standards, so stay tuned in a few months for news on the rest of...
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