Where to Buy Anime in the UK (was Anime Online Retailers)

Wandered in to a CEX today, just out of curiosity, The shelves were full of Blu-rays, and even though, or maybe because they just dump everything in alphabetical order, there was loads of anime to be had.

Then I saw the prices! It's what I would pay for a new item on a pre-release discount, or a sale. They want that for second hand goods! They must be dreaming.
 

jonno394

Za Warudo
Hi, I used UP1 for the first time. Ordered Fire Force Season 2 part 1 and 2 but they sent me the parts for season 1.

Does anyone know how they deal with returns etc? I hope I dont have to wait for them to receive my incorrect copies before they post them out, wanted to start FFS2 tonight :/
 

Darren Skippings

School Idol
Hi, I used UP1 for the first time. Ordered Fire Force Season 2 part 1 and 2 but they sent me the parts for season 1.

Does anyone know how they deal with returns etc? I hope I dont have to wait for them to receive my incorrect copies before they post them out, wanted to start FFS2 tonight :/
the advice I give,
Phone them, they will help all they can, usually they have to get returns before dispatch but it depends on reasons for return, the amount of times I've had to phone with a mix up isn't very often and they are fixed within a couple of days max.
 

jonno394

Za Warudo
the advice I give,
Phone them, they will help all they can, usually they have to get returns before dispatch but it depends on reasons for return, the amount of times I've had to phone with a mix up isn't very often and they are fixed within a couple of days max.
Thanks for the reply. Having to wait for them to get my items back feels like you're being punished for their mistake, so I might impress upon them that this isn't a great first experience, to try and get them sooner ha
 

mikezilla2

Great Teacher
Warning!

Britain’s worst courier, Hermes has changed its name to Evri.

New name, same damage, same parcels in the bin.

Evri Day huh ? tried to find the DOA beach volly ball mix on Yt of "Is This Love" but lacked out

not sure why hermes would change all of sudden but at least now you wont confuse it with highend fashion ....
 

Blaize

Hunter
anyone else notice that alot of prices changed on UP1 just recently and that pre orders aren't showing discounted prices?
 

Darren Skippings

School Idol
well i mean ah some of us dont have Pounds to spend but rather AUD ... i guess they inflated the pound Price but not the USD price ?
sounds like what is happening, (wrong $, my bad)
Depends on how they convert currencies, if they go direct from US$-AU$ or US$/GB£-AU$.
I'm not aware of how they convert, as the £ is in the toilet (again) you'd think it wouldn't affect but then again them being based in the UK...hmm, don't know, sorry.
 

SteadyHandMcDuff

Dandy Guy, in Space
I pre-ordered two mvm blu-rays from up1 ages ago:

On Order :
ItemPriceStatus
DVD - (UK) Alice in Borderland Collection (Hyb) Blu-Ray
JULY 2022
Ordered on: 07/04/2022 00:47
Send when Complete
£19.99​
Order Placed
(Discounted Price : £ 11.994)
DVD - (UK) Release the Spyce Collection - Collector's Edition (Hyb) Blu-Ray
JULY 2022
Ordered on: 07/04/2022 00:47
Send when Complete
£39.99​
Order Placed
(Discounted Price : £ 25.9935)

It's the Release the Spyce Collector's i'm wondering about, as on up1 now it's srp is £59.99 - 33% Off - : £40.19.

Will they charge my card the discounted price?

I asked up1, and this was their response: ''Your order will be charged as price listed on web site or Discounted price listed on your account. Unless publisher changes prints, which you will be informed.''

It doesn't seem like a clear answer, can anyone else understand it better?
 

Vincentdante

Mad Scientist
I pre-ordered two mvm blu-rays from up1 ages ago:

On Order :
ItemPriceStatus
DVD - (UK) Alice in Borderland Collection (Hyb) Blu-Ray
JULY 2022
Ordered on: 07/04/2022 00:47
Send when Complete
£19.99​
Order Placed
(Discounted Price : £ 11.994)
DVD - (UK) Release the Spyce Collection - Collector's Edition (Hyb) Blu-Ray
JULY 2022
Ordered on: 07/04/2022 00:47
Send when Complete
£39.99​
Order Placed
(Discounted Price : £ 25.9935)

It's the Release the Spyce Collector's i'm wondering about, as on up1 now it's srp is £59.99 - 33% Off - : £40.19.

Will they charge my card the discounted price?

I asked up1, and this was their response: ''Your order will be charged as price listed on web site or Discounted price listed on your account. Unless publisher changes prints, which you will be informed.''

It doesn't seem like a clear answer, can anyone else understand it better?
I believe that means you will be charged the cheaper price.
 

awadama

Cardcaptor
I don't think English is the first language of UP1's email person/people - I've had some emails from them in the past that were really confusing and needed some back and forth before I could work out what they were actually trying to ask me.

They're saying you might be charged the "discounted prices" or you might be charged the price on the website, which is useless - they're two different sets of prices and you want to know which one you'll be charged.

I'd recommend asking them for clarification TBH.
 
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