Well, time for an angry HdE rant. Today, I took delivery of what will be the last anime I buy until next year - a second hand mint copy of the Giant Robo economy pack and two brand new sets of RightStuf!'s Victory Gundam release. Sadly, the RightStuf! discs continue a trend I've noticed of late whereby I've received discs that aren't really in a fit state to sell as 'brand new.' It's worth noting, these discs were ordered from Otaku.co.uk - but the condition they're in is not their fault. FIVE of the ten discs that comprise Victory Gundam are scratched to some degree - the final disc in set two having the dreaded circular groove of death that very often leads to playback glitches. I'll be lucky if my SkipDr fixes that. But for me, this is the last straw. I've received a number of damaged discs lately, and chasing up replacements or looking into whether the actual playback faults I've found are line-wide problems hasn;t gotten me very far. To sum up, here's the run of luck I've had lately: Dirty Pair movie collection. Playback on the first disc stuttered and jumped about like a socially awkward teen after an injection of caffeine direct to the brain at his first comic con. Solution: had to buy another copy, alas. The Third: The Girl With the Blue Eye, complete collection - circular groove of death on disc 2, affected playback badly. Couldn't get a replacement because it sat on my shelf for six months before I found the problem (this is why I check ALL my discs now.) Solution: bought teh single volume at a reduced price for that disc. Gun Frontier - Discotek complete collection: Playback glitches on disc 1. Sent my first disc back, got a replacement. Turns out the fault is baked in. No solution for this one. I've contacted Discotek about the errors but have yet to get a response. Lupin The Third - Dragon of Doom: REALLY frustrating, this one. Bought a cheap new copy from an Ebay seller, after doing my due dilligence. Disc arrives with a MASSIVE burr right in the middle of the disc. Playback becomes blocky and stuttery early in the film as a result. Solution: I was fortunate to get a replacement, as the seller appeared to have several copies (a warehouse find, apparently.) After War Gundam X, collection one: I've had TWO copies of this affected by the playback error that affected RightStuf!'s initial print run. It's a minor thing, but VERY annoying. Solution: well, short of ordering new copy direct from Right Stuf! I'm not going to reliably get hold of a fixed copy, am I? Too bad. This is just too much faulty or damaged stuff to ignore in too short a space of time. Maybe I've just been incredibly unlucky. But I'd like to make a very sincere plea to anybody, anywhere in the business of producing physical media anime releases: GET THIS **** SORTED, PLEASE. What you're selling isn't cheap, and it's an ENORMOUS hassle to replace stuff if we find it's faulty. Ad if the tone of this post offends anybody, well... you can plead me unrepentant. It's just that I'd very much like to be able to spend my money in the good faith that what I'm buying will actually turn up in working order.