UK Anime Distributor Anime Limited Discussion Thread

BinaryFlux

Completely Average High School Student
My day 8 and day 13 orders arrived. Weirdly, my day 8 order contained a duplicate of my day 3 order, so now I have two copies of HAL. My order confirmation email still shows what I ordered, but the paper receipt has both. So it's entirely possible that the Eureka Seven Movie/UE mixup is DADC's fault, not AL. Still no sign of the second mystery box either.
 

djmintlaw

Hikikomori
Did anyone else order the DVD Mystery box and if so have you received it? Trying to find out if everyone had the same problem as me with it (namely there is a blu ray in it, and not a combo pack) and if not then what was I supposed to receive
 

Vincentdante

Mad Scientist
Did anyone else order the DVD Mystery box and if so have you received it? Trying to find out if everyone had the same problem as me with it (namely there is a blu ray in it, and not a combo pack) and if not then what was I supposed to receive

You should contact AL who can sort that out better than us honestly.
 

djmintlaw

Hikikomori
You should contact AL who can sort that out better than us honestly.

Oh I already did, same day it arrived. Not heard back yet but I'm in no rush. Let AL have their holidays too and I'll check back after New Years. Plus it gives my remaining orders time to arrive to ensure those are correct. I wasn't expecting anyone here to be able to sort it out!
I was mostly asking out of nosiness to see if the bluray I received should have simply been the DVD version of the same title.
 

Rob F1UK

School Idol
Nothing for me either, but my orders were later days (Lu on Day 11 and Snow White on the Bonus Day, besides the Maquia EB) - not expecting anything until w/c 7th January to be fair so I'm not worried...
 

thedoctor2016

Mushi-shi
Well I thought shipping logic was first in first shipped. So that’s why I’ve been confused by day 12 orders going out before day 3 stuff etc also wouldn’t it be quicker to grab my two items pack and send than all the times to gather a bundle’s components . But who knows Sony I guess.
 

D1tchd1gger

Akatsuki
Yes, they sifted through all the orders and went "look the Doctor only ordered 2 things let's not bother with his just yet!" 😜
The bundles probably went out earlier precisely because they were the more difficult ones to do. Although someone the other day got the same 2 individual items I ordered from days 6 and 8 and haven't received yet, so who the f*** knows!
 

HellCat

Pokémon Master
Andrew must have been busy because he forced Twitter into Passive Aggressive Mother Mode:
UXhzi3d.jpg
 

sky_captain

Completely Average High School Student
I've received two orders out of eight, so fired them an email earlier requesting a status update.

They got back to me quite quickly, really impressed.

Hi Marty,

I hope all is well.

No problem. Based on the latest information we have from the distribution centre here's an update on your orders for you -

######, ######, ######, ###### & ###### were all dispatched on 27th December.

###### was being picked and packed for shipping yesterday (Friday 28th Dec.) We've not been told it wasn't dispatched, so we're led to believe it was indeed sent yesterday.

I hope this helps but if you have any questions please do let us know.

Kind regards,

Jeremy Graves
Marketing Executive, All The Anime / Anime Ltd.
 
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