Student Council President
Surely though the UK packaging design will be exactly the same as the german one? Can't see them having higher quality disc holders. I'm a bit concerned that even if my UE is received in good condition that once the discs are removed a few times it'll be damaged which considering its supposed to be a premium item worries me considerably.Two things are in their defense:
They haven't gotten their stock yet, this is all relating to German copies. Probably will end up the same UK-side, but we don't really know how widespread problems will be. They're on a wait and see approach, which is sensible.
I think they've never ignored problems relating to their releases, from discs (there are quite a few examples), to boxes (escaflowne UE), to digipaks (Lagann UE), so you're right to give them the benefit of the doubt.
You're right though they generally don't ignore such issues. I remember the Gurren Lagann UE and Escaflowne UE issues too. Well since it's not too long until stock arrives let's hope they address it shortly.