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Hey all. Away from all the MCM talk for a second, just to make it known as I know a lot of you order from our web shop :) , I'm in the process of going through anyone's who has tried to contact customer service since the latter half of last week. I honestly don't know who said it or where it was...

Afraid not. It's a complicated license, but this is just a case where it's screening at SLA and there's nothing else too it.

We have 100% zero control over how Zavvi dispatches/handles their orders, so that isn't something we can comment on. I will add that I've personally ordered loads of stuff from Zavvi and I've always found their packaging to be fine; I've never received a damaged item from them - that includes...

Nah, we'll just put pre-orders live randomly one morning at 3am and see what happens :p

Have got confirmation they are going to be included, so will be updating that ASAP too.

If it's any help we made a big post about the various versions at our blog: Details on the UK Home Video release of ‘Your Name’ – All the Anime Do have a read of it when you have a few moments :)

Maybe :p

Once we're in the process of getting this finalised we'll make it known. So no need to worry. (Hint though, if you already replied for a replacement disc before/already, we already have contact details on file for you. So that will help when the time comes ;) )

I'll answer this one :) Is 100% still on the to-do list, don't worry. I know it's taking/taken far longer than we intended, but trust me we haven't forgotten and it still planned to happen :)

Just to put this out there, don't believe everything you see "reported" online. Not all of them are correct... ;)

Who said the UK wasn't getting a Collector's Edition? ...

They aren't limited edition products, both are standard editions, hence the price :) Have update listings to reflect that

Which cinema was that?

Hey, I've responded to everyone I've received an email from with regard to YLIA. In fact, we're fully up to date on sending replacements. When did you send your request? (What's your name - as I can't tell based on your username.) Re: Escaflowne, I'm sending out replacements one month for...

Yep, it is! And don't worry, we'll start taking orders from sometime next week :)

Hey all! Just wanted to quickly pop-in to let you know about something I've added to the AllTheAnime.com web shop today. I know a lot of you like to keep up-to-date on when something may be going out of print and such - after a couple of occasions where people were caught off guard by that...

Ah! I can answer this. It's not actually a fault, it'a actually just result of the subtitles themselves and how they get read by the hardware. Am guessing you're encountering this when it starts to display a new subtitle on the screen even though the same one is still present too, yes? Exactly...

Once everything's fully signed off we'll be able to say. But until that's happened we can't say/hint/confirm or deny anything. Sorry.

There's a reason for that. Have just emailed everyone who ordered it before 10am on Friday about this. If anyone ordered it after 10am Friday, as we say in the listing it wasn't going to get dispatched before Monday.

Really want to make it a regular thing again. Now that MCM's out the way there I might be able to make this happen.